Jolynne Zertuche
Walmart
Vidor,TX
1
Certification
1
year of professional experience
Dedicated professional with a strong background in customer service and online order management. Known for exceptional patience and empathy, consistently achieving high satisfaction ratings by adapting to dynamic customer needs and efficiently fulfilling orders.
Work History
Associate
10 Months- Assisted customers in selecting products based on preferences and needs.
- Managed online orders, ensuring accuracy and timely processing.
- Provided exceptional customer service through effective communication and problem resolution.
- Collaborated with team members to enhance shopping experience and streamline operations.
- Adapted quickly to changing customer demands and marketplace conditions.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma
- Relevant Coursework: Nursing
- 3.98 GPA
- Interact Club Member
Skills
Customer service expertise
Online order processing
Order fulfillment
Brand management
Efficient routing
Planning and organization
Flexible schedule
Inventory management
Adaptability
Customer service
Patience and empathy
Certification
- CNA - Certified Nurse Assistant
Timeline
Associate
Walmart
10.2025 - CurrentRead More
Vidor High School
High School Diploma
Read More