Jon Bennett
Harrisburg,PA
Summary
Results-oriented professional with a diverse background in management and customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
01.2024 - Current
- Reviewed order slips, picked products and staged merchandize to be picked up by customers.
- Picked and packed order items.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Moved merchandise using forklifts and hand trucks.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Owner
AAA Lockout Specialists
03.2008 - 12.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed all financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced company's market position through ongoing website management and adverstising.
Teacher's Aide
Chrysalis Special Education
02.2002 - 04.2010
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with supervision and care of group of 16 children.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Mentored special needs students needing additional help.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow staff to create a consistent and supportive learning environment for students.
Education
Master of Arts - Tbd
San Jose State University
San Jose, CA06-1992
Bachelor of Arts - Tbd
San Jose State University
San Jose, CA06-1990
Skills
- Time management
- Order picking
- Shipment preparation
- Forklift operation
- Warehouse safety
- Record keeping
- Pick-list processing
- Order processing
- Customer service
Accomplishments
PREVIOUS CERTIFICATIONS:
Technician class Amateur Radio Operator
CompTIA A+ for Windows operating systems
American Heart Association CPR Instructor
Timeline
Order Fulfillment Associate
Home Depot
01.2024 - Current
Owner
AAA Lockout Specialists
03.2008 - 12.2023
Teacher's Aide
Chrysalis Special Education
02.2002 - 04.2010
Master of Arts - Tbd
San Jose State University
Bachelor of Arts - Tbd
San Jose State University
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