Jon B. Hardin
Louisville,KY
Summary
Basic Electrical and mechanical background/knowledge. Excel within highly competitive environments where leadership skills are the keys to success. Exceeds in providing and implementing a safe workplace and environment. Development of employees to better their skills and training to perform their job along with their advancement with the company. Work with customer and vendors to ensure compatibility and services. Establish proper workflow and communication with management to streamline processes. Work-unit planning: performance management, basic financial management, functional and task analysis, formulate job descriptions, establishing procedures, manpower planning, motivation, communication, & coaching. Ensure the implementation of the preventative and corrective maintenance program on the company’s equipment. Establish that safe work rules and practices are understood, implemented and continuously followed while effectively improving customer satisfaction. Supervision of materials planning and maintain overall control of replenishment of spare parts and materials.
Friendly professional with troubleshooting and testing proficiencies. Hardworking individual comfortable working in solitary role or with dedicated team. Offering several years of diversified installation experience.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
18
18
years of professional experience
Work History
Installer/Service Technician
McCormick Equipment
Louisville, KY
06.2023 - Current
- Repaired and retrofit doors into existing installations for remodeling projects.
- Helped establish accurate reference points and lines with skilled use of plumb bobs and sighting rods.
- Aligned doors with frames using shims and levelers to ensure proper fitment.
- Inspected completed installations for accuracy against initial plans and specifications provided by customers.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Managed relationships between vendors and customers throughout the entire course of the installation process.
- Conducted tests to verify proper functioning of installed equipment after completion of projects.
- Cleaned up job sites after completion of projects.
- Performed preventative maintenance on hydraulic systems and components.
- Ensured that safety protocols were followed when working on hydraulic systems.
- Operated forklifts, cranes, hoists and other material handling equipment to move materials around shop floor.
- Maintained accurate records of all work performed in a timely manner.
- Performed routine maintenance on welding equipment including torches and regulators.
Property Management and Maintenance
TSG (Talley Service Group)
Louisville, KY
03.2020 - Current
- Remodeling, additions, property management
- Pool maintenance, opening and closing pools
- Renovations including painting, cabinetry, floor, plumbing, and electrical
- Cost conscience and result driven representative who utilizes prior projects to drive efficiency and effectiveness to improve customer satisfaction while achieving spending
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
- Replaced lighting fixtures and installed new light bulbs as needed.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
- Inspected buildings and grounds for safety hazards and code violations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Operations Manager
L & L Services
Louisville, KY
07.2014 - 03.2020
- Oversee and manages operations and services for high-end appliances, including installation, repairs, maintenance, and safety precautions
- Directed daily operations of employees on jobsites
- Oversee all aspects of plumbing (i.e
- Pvc Sch 80) and pipe (i.e
- Black Iron, Stainless, Pex, Copper) work including gas, water, air and sewage
- Modify cabinets, shelving and fixtures to accept new appliances
- Schedule jobs and duties based upon customer needs
- Plan for interruptions in work and developed backup plans including site outages and turnarounds
- Responsible for initial screening of job-site and course of actions needed
- Developed a strategic budgeting campaign targeting accounts, vendors, and contractors to reduce yearly spending
- Coordinate and plan with contractors to perform necessary work to complete operations in confined timeframe
- Developed employees to better their skills and training to perform their job along with their advancement within the company
- Conducted circuit tests to locate shorts and grounds.
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Safely transport appliances to customer's home and unload from vehicle.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Instructed customers on how to properly operate, care for and configure appliances.
- Measured and cut pipe to connect feeder lines and equipment to appliances.
- Maintained part inventory for on-site installation, maintenance, and repair of appliances.
- Ensure all work areas are clean, safe, and hazard-free at all times.
- Ensure customer satisfaction by providing courteous service throughout the process.
- Collaborate effectively with team members in order to complete projects efficiently.
Operations Supervisor
The Rental Depot
Louisville, KY
03.2007 - 07.2014
- Oversee and manage 10+ employees on multiple jobsites around area, setting up large event equipment and supplies
- Delegate tasks for large scale events and coordinate with contractors, customer and management for day to day operations
- Install and run electrical needs such as generators, power supplies and lighting needed for each job
- Troubleshoot and fix problems with equipment such as trucks, heaters, overhead doors, and forklifts
- Controlled and overseen all inventory within warehouse
- Directed daily operations of the largest event supplier in the region
- Advanced the tactics to increase productivity and reduce downtime
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Trained, mentored and motivated employees to maximize team productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Education
Jefferson County
01.2001
Skills
- System repairs
- Welding skills
- Worksite preparation
- Following safety practices
- OSHA 30 regulations compliance
- Diagnostics and troubleshooting
- Preventive Maintenance
- Maintenance and repair
- Coaching and mentoring
- Electrical systems
- Attention to detail
- Time management
- Positive attitude
- Electrical wiring
- Power tool operation
- Plumbing
- Forklift operation
- Scissor lift operation
- Lockout and tagout procedures
- Confined space entry
- Familiarity with 460 3ph
- Familiarity with fire risers
Timeline
Installer/Service Technician
McCormick Equipment
06.2023 - Current
Property Management and Maintenance
TSG (Talley Service Group)
03.2020 - Current
Operations Manager
L & L Services
07.2014 - 03.2020
Operations Supervisor
The Rental Depot
03.2007 - 07.2014
Jefferson County