Norris Batiste III
Houston,TX
Summary
Results-driven Sales Consultant with over 4 years of retail experience at Best Buy, excelling in premium product sales, customer engagement, and high-end technology solutions. Proven ability to deliver personalized shopping experiences, exceed sales targets, and build long-term customer relationships. Adept at technology consulting, networking solutions, and luxury electronics sales.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Category Advisor
Best Buy
06.2024 - Current
- Guide customers through purchasing premium tech products, ensuring tailored solutions that meet their needs
- Collaborate with vendors and Best Buy teams to optimize product placement and drive high-margin sales
- Train and mentor new hires on premium product knowledge and sales techniques
Sales Consultant
Best Buy
08.2023 - 06.2024
- Achieved consistent top-tier sales performance, specializing in high-end and designer tech brands
- Provided personalized shopping experiences by understanding customer lifestyles and preferences
- Developed long-term relationships with VIP clients to drive repeat business
Microsoft Vendor Product Lead (VPL)
Best Buy
07.2022 - 08.2023
- Served as a brand ambassador for Microsoft, delivering expert advice on Surface, Windows, and premium software solutions
- Conducted live demos to showcase high-end products, increasing customer engagement and boosting sales
- Partnered with Best Buy leadership to develop strategic sales initiatives for premium brands
Geek Squad Consultant
Best Buy
10.2021 - 07.2022
- Provided technical support and repair services, specializing in home networking, smart home solutions, and high-end devices
- Assisted customers with data migration, setup, and troubleshooting for premium electronics
- Delivered exceptional customer service, achieving high satisfaction ratings
Sales Advisor
Best Buy
11.2020 - 10.2021
- Assisted customers in selecting high-end entertainment systems, appliances, and premium audio setups
- Built trust with clients by providing detailed product knowledge and personalized recommendations
- Maintained in-depth knowledge of Best Buy’s premium product lineup to drive top-tier sales
Keyholder
GameStop
11.2018 - 02.2020
- Led store operations and supervised sales associates to ensure smooth daily business flow
- Increased sales of gaming consoles and accessories through strategic upselling
Education
Associate’s Degree - Computer Networking
Lamar Institute of Technology
Beaumont, TX 09.2019 - 05.2021
Skills
- High-End & Premium Product Sales
- Customer Relationship Management
- Consultative & Solution-Based Selling
- Smart Home & Networking Solutions
- Vendor & Brand Partnerships
- Leadership & Training
- Negotiation & Upselling Strategies
- Technology & Product Expertise
Community Service
- Salvation Army - Ring the Bell Volunteer
- March of Dimes Fundraiser Participant
- Southeast Texas Food Bank Volunteer
- Thanksgiving Food Drive Giveaway Organizer
Professional Development
- Lamar University Leadership Course Graduate
- Member, National Society of Black Engineers
- Beaumont Police Advisory Committee Member
- Former Lamar Marketing Team Member
Timeline
Category Advisor
Best Buy
06.2024 - Current
Sales Consultant
Best Buy
08.2023 - 06.2024
Microsoft Vendor Product Lead (VPL)
Best Buy
07.2022 - 08.2023
Geek Squad Consultant
Best Buy
10.2021 - 07.2022
Sales Advisor
Best Buy
11.2020 - 10.2021
Associate’s Degree - Computer Networking
Lamar Institute of Technology
09.2019 - 05.2021
Keyholder
GameStop
11.2018 - 02.2020
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