Summary
Overview
Work History
Education
Skills
Community Service
Professional Development
Timeline
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Norris Batiste III

Houston,TX

Summary

Results-driven Sales Consultant with over 4 years of retail experience at Best Buy, excelling in premium product sales, customer engagement, and high-end technology solutions. Proven ability to deliver personalized shopping experiences, exceed sales targets, and build long-term customer relationships. Adept at technology consulting, networking solutions, and luxury electronics sales.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Category Advisor

Best Buy
06.2024 - Current
  • Guide customers through purchasing premium tech products, ensuring tailored solutions that meet their needs
  • Collaborate with vendors and Best Buy teams to optimize product placement and drive high-margin sales
  • Train and mentor new hires on premium product knowledge and sales techniques

Sales Consultant

Best Buy
08.2023 - 06.2024
  • Achieved consistent top-tier sales performance, specializing in high-end and designer tech brands
  • Provided personalized shopping experiences by understanding customer lifestyles and preferences
  • Developed long-term relationships with VIP clients to drive repeat business

Microsoft Vendor Product Lead (VPL)

Best Buy
07.2022 - 08.2023
  • Served as a brand ambassador for Microsoft, delivering expert advice on Surface, Windows, and premium software solutions
  • Conducted live demos to showcase high-end products, increasing customer engagement and boosting sales
  • Partnered with Best Buy leadership to develop strategic sales initiatives for premium brands

Geek Squad Consultant

Best Buy
10.2021 - 07.2022
  • Provided technical support and repair services, specializing in home networking, smart home solutions, and high-end devices
  • Assisted customers with data migration, setup, and troubleshooting for premium electronics
  • Delivered exceptional customer service, achieving high satisfaction ratings

Sales Advisor

Best Buy
11.2020 - 10.2021
  • Assisted customers in selecting high-end entertainment systems, appliances, and premium audio setups
  • Built trust with clients by providing detailed product knowledge and personalized recommendations
  • Maintained in-depth knowledge of Best Buy’s premium product lineup to drive top-tier sales

Keyholder

GameStop
11.2018 - 02.2020
  • Led store operations and supervised sales associates to ensure smooth daily business flow
  • Increased sales of gaming consoles and accessories through strategic upselling

Education

Associate’s Degree - Computer Networking

Lamar Institute of Technology
Beaumont, TX
09.2019 - 05.2021

Skills

  • High-End & Premium Product Sales
  • Customer Relationship Management
  • Consultative & Solution-Based Selling
  • Smart Home & Networking Solutions
  • Vendor & Brand Partnerships
  • Leadership & Training
  • Negotiation & Upselling Strategies
  • Technology & Product Expertise
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Community Service

  • Salvation Army - Ring the Bell Volunteer
  • March of Dimes Fundraiser Participant
  • Southeast Texas Food Bank Volunteer
  • Thanksgiving Food Drive Giveaway Organizer

Professional Development

  • Lamar University Leadership Course Graduate
  • Member, National Society of Black Engineers
  • Beaumont Police Advisory Committee Member
  • Former Lamar Marketing Team Member

Timeline

Category Advisor

Best Buy
06.2024 - Current

Sales Consultant

Best Buy
08.2023 - 06.2024

Microsoft Vendor Product Lead (VPL)

Best Buy
07.2022 - 08.2023

Geek Squad Consultant

Best Buy
10.2021 - 07.2022

Sales Advisor

Best Buy
11.2020 - 10.2021

Associate’s Degree - Computer Networking

Lamar Institute of Technology
09.2019 - 05.2021

Keyholder

GameStop
11.2018 - 02.2020

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Norris Batiste III