Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Edison Pulla

Spring

Summary

Category Advisor at Best Buy with 4 years of sales experience. Adept in customer relationship management and in-depth product knowledge. Helped lead the way in initiatives increasing sales through analytical thinking and effective product placement strategies. Excelled in bilingual communication, ensuring service excellence and fostering significant customer satisfaction. Demonstrated leadership in inventory management, enhancing operational efficiency.



Overview

6
6
years of professional experience

Work History

Category Advisor

Best Buy
06.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction.
  • Increased category sales by recognizing market trends and implementing targeted strategies.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Collaborated closely with store management, contributing to strategic planning and goal-setting sessions.

Consultant

Best Buy
05.2022 - 06.2024
  • Evaluated customer needs and expectations, establishing clear goals for each consulting engagement.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for customers.
  • Boosted customer satisfaction by providing personalized solutions tailored to individual needs.

LG Expert

Best Buy
07.2021 - 05.2022
  • Enhanced overall shopping experience for customers by offering timely assistance, answering questions, and guiding them through the purchasing process.
  • Contributed to store success by maintaining an organized and visually appealing showroom floor.
  • Increased sales revenue by effectively demonstrating and explaining product features and benefits.

Inventory Team Lead

Macys Department Store
09.2018 - 08.2020
  • Led a successful physical inventory count, ensuring accurate reporting of on-hand quantities and valuation.
  • Collaborated with sales department to maintain adequate stock levels, minimizing jobouts and overstock.
  • Maintained safety standards within the warehouse by enforcing adherence to safety protocols at all times.

Education

Associate of Arts - Criminal Justice

Lone Star College
Montgomery, TX
06-2017

Skills

  • Proven Sales Track Record
  • Client Relationship Management
  • In-Depth Product Knowledge
  • Service Excellence
  • Lead Generation and Prospect Targeting
  • Bilingual Proficiency (Spanish)
  • Effective Team Collaborator
  • Analytical Thinking
  • Inventory Management
  • Experienced with Microsoft Office Applications
  • Strong Communication Skills
  • Product Placement Strategies

Accomplishments

  • Most Revenue out of all Micro-Market Appliances Category Advisor for Q4 of 2024

Languages

Spanish
Native or Bilingual

Timeline

Category Advisor

Best Buy
06.2024 - Current

Consultant

Best Buy
05.2022 - 06.2024

LG Expert

Best Buy
07.2021 - 05.2022

Inventory Team Lead

Macys Department Store
09.2018 - 08.2020

Associate of Arts - Criminal Justice

Lone Star College

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Edison Pulla