Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Scott Postma

Chesterton,IN

Summary

Dependable Senior Sales Advisor with over twenty years of hands-on experience with in-home sales, including top sales advisor in 2023. Ability to build rapport quickly, focused on boosting customer satisfaction and beautifying their homes. Serves as a leader providing mentoring and coaching giving and receiving feedback to/from the sales team. Seasoned in handling customer relations issues working with internal departments to bring resolution.

Overview

36
36
years of professional experience

Work History

Senior Sales Advisor

U.S. WATERPROOFING
Schaumburg, IL
07.2017 - Current
  • Serving as a Team Captain since 2021 leading and mentoring a group of four other sales advisors.
  • In home sales - travels to appointments and diagnoses water infiltration.
  • Explains solutions/repair options to the customer demonstrating technology, using the company sales techniques to close the sale.
  • Follows up with unsold jobs.
  • New advisor 'ride alongs': after undergoing in-house training, new advisors ride with me to provide them experience with real-time sales appointments.
  • Work with Production Department to ensure installation goes smoothly.
  • Meet with Field Inspectors and visit in-progress jobs.
  • Attend monthly Sales Meetings.
  • Host weekly Team Meetings via Zoom.
  • Top Sales Advisor of the Year - 2022.
  • Team was the winner of DPL (dollars/lead) - 2023.
  • Team was winner of overall sales 7 of 12 months - 2023.
  • Top sales advisor in monthly goals receiving numerous awards.

Sales Associate

Duneland Carpet Connection
Chesterton, IN
04.2016 - 07.2017
  • Worked with clients in their homes to design and beautify their homes and enhance their investment.
  • Set up satelite flooring displays in contractors offices to design and sell flooring products for both remodel projects and new construction which including residential and commercial applications.

Retail Store Operations/Sales Manager

Banter Floors & More Inc
Chesterton, IN
12.2014 - 04.2016
  • Opened a satellite location for large flooring store.
  • Ran day to day operations of a flooring store including client selection meetings, quoting jobs, ordering products, coordinating installation crews, customer service and satisfaction, accounts receivables, meeting with outside sales reps to "stay in touch" with current trends and designs, and showroom maintenance.
  • Performed in-home appointments sponsored/endorsed by Costco.

Sales Associate

Von Tobel Corporation
Valparaiso, IN
06.2001 - 12.2014
  • Organized and managed the Flooring Department, including working with vendors to ensure current selections and trends available to customer.
  • Maintained friendly and professional customer interactions.
  • In-home consultations and shared product knowledge with customers while making personal recommendations.
  • Worked closely with contractors and their clients designing cutting edge flooring designs.

Professional Flooring Installer

Floors By Scott
Crown Point, IN
12.1987 - 06.2001
  • Owned and operated a flooring installation service business.

Education

Bachelor of Arts - History and Political Science

Purdue University
01-1993

Skills

  • Sales (10 years)
  • Flooring Installer (10 years)
  • Outside Sales
  • Sales Management
  • Account Management
  • Strategic Planning
  • Accomplished in relationship selling
  • Builds rapport and trust quickly
  • Outgoing personality
  • Friendly and cheerful disposition
  • Approachable relationship selling
  • Proven sales track record
  • Flexible
  • Business development
  • Dedicated team player
  • Strategic planning
  • Reliable and dependable
  • After sales support
  • Positive outlook
  • Resolution-oriented

Personal Information

Title: Senior Sales Advisor - US Waterproofing

Timeline

Senior Sales Advisor

U.S. WATERPROOFING
07.2017 - Current

Sales Associate

Duneland Carpet Connection
04.2016 - 07.2017

Retail Store Operations/Sales Manager

Banter Floors & More Inc
12.2014 - 04.2016

Sales Associate

Von Tobel Corporation
06.2001 - 12.2014

Professional Flooring Installer

Floors By Scott
12.1987 - 06.2001

Bachelor of Arts - History and Political Science

Purdue University

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Scott Postma