Summary
Overview
Work History
Education
Skills
Timeline
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Jon Carpenter

Mukilteo ,WA

Summary

Results-driven Loan Officer with expertise in relationship building, financial advising, and documentation review. Proven ability to streamline loan processing and enhance customer satisfaction, contributing to operational efficiency.

Overview

8
8
years of professional experience

Work History

Loan Officer

Equity Solutions NW
Stanwood, WA
02.2025 - Current
  • Evaluated loan applications to ensure compliance with regulations and underwriting standards.
  • Assisted clients in understanding loan products and navigating the application process.
  • Collaborated with real estate agents ,Lenders, Title companies and Government agencies to facilitate smooth transactions.
  • Streamlined loan processing workflow, reducing turnaround time for approvals.
  • Helped develop relations with suppliers in the area for different products and services.

Manager of Sales and Production North Sound

Absolute Mortgage / APM /Finance of America
Marysville, WA
02.2018 - 02.2025
  • Led cross-functional teams to optimize sales and production processes.
  • Implemented strategic initiatives that enhanced operational efficiency and reduced costs.
  • Conducted performance evaluations, providing actionable feedback to team members.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and Grew my market from zero to multiple profitable branches.

Education

Bachelor of Science -

Bachelor of Arts - Business Economics

Washington State University
Pullman, WA

Skills

  • Database management
  • Relationship building and management
  • Documentation review
  • Financial advising
  • Construction Management, Course of Construction
  • Supply management builder services including Blue Prints
  • Customer service-focused
  • Microsoft office

Timeline

Loan Officer

Equity Solutions NW
02.2025 - Current

Manager of Sales and Production North Sound

Absolute Mortgage / APM /Finance of America
02.2018 - 02.2025

Bachelor of Science -

Bachelor of Arts - Business Economics

Washington State University