Jon Clark
Summary
Seasoned professional with an aptness for multi-family property management and maintenance. Known for a lead by example approach and proven record of repositioning underperforming properties. Skilled team builder with a focus on achieving results while adapting to changing conditions. Proficient in problem solving, HVAC service and operations management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Michaels's Real Estate Group
10.2023 - Current
- Identified property issues and liaised between management team and owners, completing tasks by order of priority.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Increased occupancy by reducing unit downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Managed inventories of parts, materials and tools to ensure the availability of necessary resources for timely repairs and unit turns.
- Established and documented protocols for preventive maintenance procedures, decreasing HVAC, plumbing and appliance issues, reducing costs.
- Negotiated contracts with vendors for cost-effective materials procurement and services.
Service Manager
Highmark Residential
06.2022 - 11.2023
- Managed a team of technicians, ensuring timely completion of work orders and high-quality workmanship.
- Responded to situations regarding urgent repair needs and daily service issues..
- Increased resident renewals by addressing problems head-on and implementing successful corrective actions.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Controlled resources and assets to ensure state re-accreditation on multiple properties.
- Recruited, interviewed and hired employees and mentored them to promote increased productivity and retention.
Property Manager
Michaelson Real Estate Group
11.2015 - 06.2022
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Generated professional networks by engaging in professional, industry and government organizations.
- Coordinated and worked on capital expense projects and renovations on multi family properties.
- Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
Education
Certificate of Technical Studies - Automotive Service
Atlantic Technical College
Pompano Beach, FL06-2004
High School Diploma -
Florida Community College Jacksonville
Jacksonville, FL09-1992
Skills
- Multi-family property management
- Maintenance knowledge
- Tenant relations
- HVAC Systems
- Fair housing compliance
- Operations Management
- Vendor Relationship Management
- Staff Management/Scheduling
- Emergency Response
- Property Inspections
- Occupancy Management
- Tenant and eviction laws
- Maintenance Coordination
- Knowledge of building codes
- Skilled multi-tasker
Certification
- EPA Section 608 Technician Certification Universal - U.S. Environmental Protection Agency.
Timeline
Maintenance Supervisor
Michaels's Real Estate Group
10.2023 - Current
Service Manager
Highmark Residential
06.2022 - 11.2023
Property Manager
Michaelson Real Estate Group
11.2015 - 06.2022
Certificate of Technical Studies - Automotive Service
Atlantic Technical College
High School Diploma -
Florida Community College Jacksonville