Summary
Overview
Work History
Education
Skills
Timeline
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Jon Costa

Central Falls ,RI

Summary

Proven Food Operations Manager with a track record of innovating menu strategies and enhancing operational efficiency at SSA GROUP and Delaware North. Excelled in reducing food waste and negotiating cost savings, demonstrating expertise in Microsoft Excel and strong leadership. Achieved significant improvements in food safety compliance and sanitation standards, ensuring profitability and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Food Operations Manager

SSA GTOUP
09.2023 - 06.2024
  • Evaluated market trends and competitor offerings to inform innovative menu development strategies that catered to evolving consumer tastes.
  • Created detailed employee schedules to optimize labor utilization while maintaining adequate coverage during peak service periods.
  • Reduced food waste with accurate inventory management and strategic menu planning.
  • Negotiated with vendors and suppliers to reduce costs and achieve profitability.

Concessions Manager

Delaware North
04.2018 - 10.2023
  • Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
  • Collaborated with vendors to negotiate pricing, securing better deals on high-quality products.
  • Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
  • Coordinated concession team, food preparation, and storeroom operations.

Warehouse Worker

Delaware North
06.2013 - 06.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.

Education

Central High School
Providence, RI
06.2009

Skills

  • Operational Efficiency
  • Sanitation Standards
  • Food presentation
  • Food Safety Compliance
  • Microsoft excel

Timeline

Food Operations Manager

SSA GTOUP
09.2023 - 06.2024

Concessions Manager

Delaware North
04.2018 - 10.2023

Warehouse Worker

Delaware North
06.2013 - 06.2018

Central High School
Jon Costa