Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Additional Information
Timeline
Generic

Jonathan Engstrom

Tacoma,WA

Summary

Versatile Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from data to customer service. Experienced with overseeing multiple projects simultaneously.

I am seeking a long-term, part time customer assistance position with weekend hours. I have strong computer skills, strong team skills, excellent telephone skills and proven reputation for courteous and professional customer service.

Overview

1
1
year of professional experience

Work History

Operations Assistant

Federal Way Custom Jewelers
Federal Way, WA
07.2021 - Current
  • Assisted with customer service.
  • Assisted operations manager with special projects.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed and maintained file system covering expenses, reports and support documentation.
  • Gathered, organized and modeled data to assist management in making key decisions.
  • Prepared and proofread reports detailing operations activities.
  • Collected, arranged and input information into database system.

Education

Associate of Arts - Psychology

Highline College
Seattle, WA
12.2023

Skills

  • Google Drive
  • Verbal and Written Communication
  • Attention to Detail
  • Friendly and Professional
  • MS Office
  • Customer Support
  • Inventory Management
  • Statistical Data Gathering
  • Knowledge of quickly assessing proper tools to resolve situations
  • Quick to learn new skills
  • Able to easily follow given instructions
  • Greatly enjoys helping people

Hobbies

Board Games, Writing, Dogs, Cats, Strategy Games, Cooking

Languages

English
Native or Bilingual
German
Limited Working

Additional Information

In my youth and prior to an injury, I was involved with the local fire department as a junior volunteer fire fighter and the local boy scout group in Hallstadt, Germany. I have dual citizenship and have received education in Germany while living there with my family for ten years. I returned to the US in 2021 to find new opportunities and since then I have completed my high school equivalent, gone into college, learned to drive, acquired a car and have worked since my arrival.

Timeline

Operations Assistant

Federal Way Custom Jewelers
07.2021 - Current

Associate of Arts - Psychology

Highline College
Jonathan Engstrom