Jon Gee
Beech Grove,IN
Summary
Accomplished Assist Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
K &R Tool Shed
04.2012 - 04.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Created and maintained safe and secure work environments for employees.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Yard Hand
K &R Tool Shed
04.2012 - 04.2024
- Enhanced yard organization by implementing efficient space management techniques.
- Reduced equipment downtime by performing regular maintenance and repairs.
- Improved safety standards through meticulous inspections and hazard removals.
- Streamlined inventory management with accurate recordkeeping and timely reordering of supplies.
- Maximized productivity by prioritizing tasks and delegating responsibilities to other team members.
- Ensured timely completion of projects with effective collaboration and communication among team members.
- Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
- Provided excellent customer service by assisting clients in locating materials, loading vehicles, and answering inquiries.
- Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
- Facilitated seamless workflow during peak times through effective time management strategies.
- Assisted in training new hires on company policies, procedures, safety regulations, and yard operations best practices.
- Demonstrated adaptability by quickly adjusting to changing priorities or unforeseen challenges without compromising work quality or efficiency.
- Managed waste disposal responsibly by adhering to environmental guidelines and company policies on recycling or repurposing materials when possible.
- Collaborated closely with supervisors to address any issues or concerns related to yard operations promptly proactively resolving problems before they escalated further.
- Optimized vehicle movement within the yard ensuring smooth traffic flow while minimizing disruptions.
- Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
- Operated forklift and power washer to complete assigned yard tasks.
- Checked equipment for safety and functionality before operating.
- Assisted customers with loading vehicles or answering product questions.
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Performed safety checks and routine maintenance on equipment, fostering safe operations.
- Assisted receiving leader with shipments, unloading and loading material using forklift, and skid steer.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Performed preventive care and maintenance for machine and vehicle operations.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2008
Skills
- Loss Prevention
- Store Opening and Closing
- Assignment Delegation
- Work Planning and Prioritization
- Customer Service Management
- Staff Supervision
- Inventory Control
- Operations
Timeline
Assistant Store Manager
K &R Tool Shed
04.2012 - 04.2024
Yard Hand
K &R Tool Shed
04.2012 - 04.2024
High School Diploma -
Warren Central High School
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