Summary
Work History
Skills
Timeline

Jon Holmwood

Erie,PA

Summary

Dynamic Floor Manager with a proven track record at Valu Home Center, excelling in employee management and customer relations. Enhanced team performance through targeted training, achieving higher productivity levels. Expert in inventory management, ensuring optimal stock levels while fostering a positive work environment. Committed to delivering exceptional customer service and operational excellence.

Work History

Floor Manager

Valu Home Center
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of Number employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.

Millwork Specialist

Home Depot
  • Conducted regular inventory audits for efficient stock management, reducing waste and optimizing resource allocation across projects.
  • Mentored junior team members, fostering skill development and promoting a collaborative work environment.
  • Evaluated project success through post-completion reviews, identifying areas for improvement and implementing necessary changes for future endeavors.
  • Identified opportunities for cost savings through careful material sourcing and optimized production techniques.
  • Resolved complex installation issues promptly and professionally, ensuring minimal impact on project timelines and budgets.
  • Contributed to business growth by generating leads through networking events and referrals from satisfied customers.
  • Continuously updated knowledge of industry trends, ensuring the delivery of modern designs that catered to evolving client preferences.
  • Delivered exceptional craftsmanship by meticulously executing custom millwork projects according to client specifications.
  • Established strong relationships with suppliers and vendors, securing favorable pricing on materials while maintaining high-quality standards.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.

Skills

  • Employee management
  • Customer relations
  • Policy enforcement
  • POS systems
  • Store maintenance
  • Stock management
  • Performance improvements
  • Team training and development
  • Safety oversight
  • Inventory management
  • Product promotion
  • Conflict resolution
  • Loss prevention
  • Regulatory compliance
  • Customer service delivery
  • Point of sale systems
  • Customer service
  • Employee coaching and mentoring
  • Decision-making
  • Goal setting

Timeline

Floor Manager - Valu Home Center
Millwork Specialist - Home Depot
Jon Holmwood