Jon Hustead
Denver,CO
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
8
8
years of professional experience
Work History
Sales Agent/Medical Assistant
Medical Man Cave
Denver, CO/ Chicago, Il,/ Tampa, FL/ Dallas, TX
10.2022 - 01.2024
- Traveled across the country setting up new clinics. This involved assembling the medical equipment, reaching out to new clients, organizing the office in a way that suited the doctor, and general clinic management
- Processed medical insurance claims and payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Ensured optimal use of clinic resources by tracking inventory levels and submitting supply orders when needed.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Assisted with medical coding and billing tasks.
Kitchen Staff
Devil's Thumb Ranch
05.2019 - 09.2019
- Learned to maneuver well in a fast-paced environment
- Prepped food in time for it to be served in a timely manner to customers
- Developed people skills that encourage more positive reactions
- Attention to detail
- When working in a kitchen, being detail-oriented is a must
- Organizational skills
- Cooks are often required to work on several projects simultaneously, which can easily cause things to become disorganized
- Problem-solving skills
- Kitchens can be fast-paced, stressful environments during peak hours of operation.
Camp Counselor
St. Mary's Academy
05.2016 - 08.2018
- Worked every summer during high school as a camp counselor for my old middle school
- Maintained a child-friendly environment with access to outdoor activities
- Taught various classes involving, gym, computer science, space, and outdoor activities
- Managed food inventory for 150-person center in accordance with nutritional guidelines
- Organized and engaged in recreational activities such as games and puzzles.
Line Associate
Waterway Carwash
05.2016 - 08.2018
- Started to work two jobs during the summer to maximize cash flow
- Worked with a team in a very proficient and fast-paced environment
- Was able to receive orders and execute them quickly
- Great customer service
- Being able to work cash register.
Pizza Maker
Papa Murphy's
08.2017 - 05.2018
- Developed skills in the service industry
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Education
Degree in Communications And Business - Business Communications
Colorado State University
Fort Collins, CO05.2022
High school diploma -
Cherry Creek High School
Greenwood Village, CO05.2018
Skills
- Marketing
- Attention to Detail
- Store Organization
- Office Managment
- People Person
- Microsoft Office
- Kitchen Experience
- Organization
Timeline
Sales Agent/Medical Assistant
Medical Man Cave
10.2022 - 01.2024
Kitchen Staff
Devil's Thumb Ranch
05.2019 - 09.2019
Pizza Maker
Papa Murphy's
08.2017 - 05.2018
Camp Counselor
St. Mary's Academy
05.2016 - 08.2018
Line Associate
Waterway Carwash
05.2016 - 08.2018
Degree in Communications And Business - Business Communications
Colorado State University
High school diploma -
Cherry Creek High School