Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised and quickly master new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Market Sales Associate/ Retail Sales Agent
Allstate/National General
Gastonia, NC
02.2024 - Current
Sales and Customer relationship building.
Utilizing Community Connections to Generate New Business.
Networking to develop referral partnerships.
Lead generation
Marketing through social media and other sources.
Account Executive
Binary Benefits
Charlotte, NC
04.2015 - Current
Cultivated relationships with key decision makers through regular client visits and follow-up calls
Provided timely customer service support to resolve any issues quickly and efficiently.
Assist in various Marketing events
Sr. Benefit Advisor
GoHealthInsurance
Charlotte, NC
07.2020 - 12.2021
Upsold products to policyholders and potential new clients.
Explained coverage options to potential policyholders, answering questions or concerns.
Exceeded company sales goals for new policies.
Monitored clients' insurance coverages to ensure changing needs were met.
Sought out new clients and developed clientele by networking to find new customers.
Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
Achieved repeat business and referrals through personalized services.
Insurance Administrative Assistant
Neumann Insurance
Gastonia, NC
03.2017 - 09.2019
Maintained detailed records of customer interactions, transactions, comments and complaints in a database.
Created new policies for customers and updated existing policies as needed.
Processed payments from customers and ensured accuracy of information on invoices.
Provided customer service by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers and billing clarification.