Jon Limle
Cincinnati,OH
Summary
Goal-driven Sales Manager bringing 7-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
7
7
years of professional experience
Work History
Sales Manager
Cincinnati Computer Cooperative
Cincinnati, OH
06.2016 - 10.2023
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Researched potential customers using various sources such as public records, web searches.
- Delivered products to customer locations on time.
- Modified existing software systems to enhance performance and add new features.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Refurbish Technician
Cincinnati Computer Cooperative
Cincinnati, OH
06.2016 - 10.2023
- Assisted in configuring various hardware settings according to customer specifications.
- Resolved compatibility issues between different types of operating systems or hardware components.
- Replaced outdated components with new parts in order to improve overall performance levels.
- Implemented troubleshooting techniques to resolve issue.
- Evaluated customer feedback regarding service quality and took corrective action as required.
- Reconfigured existing networks in order to optimize system performance speeds.
- Disposed of obsolete items in accordance with environmental protection guidelines.
- Provided technical support for customers experiencing difficulty with their equipment.
- Created user accounts within the network environment while adhering to security policies.
- Developed detailed reports summarizing repair work completed on each device.
- Trained customers on how to use newly installed equipment safely and effectively.
- Inspected and tested components to identify any potential faults or issues.
- Deployed new machines by connecting them to the network infrastructure and performing initial setup tasks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
GED -
Oak Hills High School
Cincinnati, OH09.2014
Skills
- Performance Management
- Sales Planning
- Account Management
- Vendor Management
- Market Research, Forecasting, and Analysis
- Prospecting Skills
- Product Knowledge
- Rapport and Relationship Building
- Exceeds Sales Goals
- Supply Ordering
- Equipment Testing
- Problem Detection and Resolution
- Electrical Component Replacement
- Technical Documentation Interpretation
- Word Processing
- Network Configuration
- User Training
- Security Management
- Hardware and Software Repair
- Software Deployment
- Component Installation
- Linux
- System Maintenance
- Coding
Timeline
Sales Manager
Cincinnati Computer Cooperative
06.2016 - 10.2023
Refurbish Technician
Cincinnati Computer Cooperative
06.2016 - 10.2023
GED -
Oak Hills High School
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