Jon Michael Thomas
Deli Meat
MOBILE,Alabama
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
Work History
Mama Goldbergs Jewish Deli
Don Dement And Miss Cindy,,,(Don The Owner Sold)
2002.05 - 2007.11
- Delivered accurate, in-depth instruction in dealing with customers as a manager. I was a very respected manager but yet still liked by my employees.
- Made sure everyone did their job with a good attitude.
- I was responsible for the cash every night and some mornings.
- Modeled positive behaviors.
- I was in charge of all the meat slicers and all the steam machine, I learned how to take them both completely apart and i know the right way of cleaning a deli blade.
- I also would hire and fire employees,
- I also set the schedule most weeks,
Sales Associate
TCM Remodelors
2010.03 - 2023.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Cook
Guthries
2008.01 - 2008.08
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- On Auburn game days we actually set the record for "most beer ever sold at Mama Goldberg's. It was around $8,400".
Education
No Degree - International Business Management
Southern Union Community College
Opelika, AL10.2016
No Degree - Business Management
University of South Alabama
Mobile, AL06.2015
High School Diploma -
St.Paul's
Mobile, AL05.2002
Skills
- Reading Comprehension
- Stocking and Replenishing
- In-Store Support
- Cash Handling Accuracy
- Critical Thinking
- Adapt to Diverse Groups
- Financial Records Analysis
- Product Merchandising
- Customer Service
Accomplishments
- Business Development - Initiated two key partnerships which resulted in [83.23%] revenue growth.
- Supervised team of 25+ staff members.
- Resolved product issue through consumer testing.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Freemason
Hiking, Biking, Disc Golf, and Fishing
I love to do things outdoors. I try to live a very positive life! I am a single father with two gorgeous little monsters! They are my heart what keeps me going, I love the water and making new friends!
Timeline
Sales Associate
TCM Remodelors
2010.03 - 2023.05
Cook
Guthries
2008.01 - 2008.08
Mama Goldbergs Jewish Deli
Don Dement And Miss Cindy,,,(Don The Owner Sold)
2002.05 - 2007.11
No Degree - International Business Management
Southern Union Community College
No Degree - Business Management
University of South Alabama
High School Diploma -
St.Paul's
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