CRM Software (SalesForce, Wrike)
Seasoned account management professional with 20 years of client management experience, including roles as a regional sales manager and FindLaw team lead. Proven track record in driving client satisfaction, optimizing team performance, and delivering measurable results. Demonstrated leadership skills with a strong focus on fostering collaboration, adapting to changing needs, coaching, and excelling in strategic planning and relationship building. Recognized with numerous performance awards for regional quota attainment & revenue retention. Prepared to leverage extensive experience and success in client management to excel as Manager of Client Management at FindLaw.