Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Jon Miller

Account Management Leader
Burnsville,MN
Jon Miller

Summary

Seasoned account management professional with 20 years of client management experience, including roles as a regional sales manager and FindLaw team lead. Proven track record in driving client satisfaction, optimizing team performance, and delivering measurable results. Demonstrated leadership skills with a strong focus on fostering collaboration, adapting to changing needs, coaching, and excelling in strategic planning and relationship building. Recognized with numerous performance awards for regional quota attainment & revenue retention. Prepared to leverage extensive experience and success in client management to excel as Manager of Client Management at FindLaw.

Overview

22
years of professional experience
4
years of post-secondary education

Work History

Findlaw

Inside Client Manager & Team Lead
02.2020 - Current

Job overview

Excelled at quota attainment, territory planning, and team development in the legal marketing space.

  • WINNER: 2022 & 2023 Circle of Excellence Award
  • PERFORMANCE: Consistently surpassed quota with an average of over 140% attainment per year since 2020
  • LEADERSHIP: Interim Team Lead, Team Mentorship 2021-2025, Annual Sales Meeting Round Table Host 2022 & 2024
  • ACTIVE MEMBER: Platform Governance, Peer Mentoring, Advisory Committee (past), Digital Squad, CRM Integrations

Website Development & Online Marketing

Miller Time Sites - Owner 
04.2009 - Current

Job overview

  • Managed client accounts from sales acquisition through development and into growth
  • Prospected for new clients to provide value driven business solutions
  • Researched ongoing industry changes and trends to adapt
  • Created effective marketing strategies tailored to each client
  • Gained diversified experience throughout all phases of website development & online marketing
  • Maintained a strong renewal rate through proactive account management

Online Travel Guide

BigBoyTravel.com - Owner
01.2009 - Current

Job overview

  • Established brand, created content, and oversaw research
  • Worked with various national tourism departments to promote their unique selling points
  • Booked vacations for clients as a Delta Vacations travel agent
  • Increased monthly visitor impressions to over 900,000 (1 Million in September 2019)
  • Grew page to over 42,000 Facebook Fans

Tech Provider

Clearwire - Regional Sales Manager & BDE
04.2006 - 10.2009

Job overview

Excelled at quota attainment & territory planning while also serving as the Regional Sales Manager over three markets

  • Named #1 BDE Of The Month for quota 24 times
  • Earned National Elite Council Award for outstanding sales 19 times
  • National Presidents Club Award Winner (2007)
  • Far exceeded quota goals, averaging 124% attainment
  • Brought in 31% of gross market revenue
  • Served in a leadership role as Regional Sales Manager (2007 & 2008)

Sports Medicine & Pharmacy Sales

Mueller Sports Medicine - Midwest Territory Manager
05.2003 - 09.2005

Job overview

  • Earned MVP award winner as top pharmacy field rep
  • Increased Midwest market share by 65%
  • Closed the first grocery account for Mueller; a $400,000 - 220 store account
  • Developed and sold a 60 product category into independent pharmacy & drug accounts in 6 states

Education

University of Wisconsin, Eau Claire: BBA Professional Sales

09.2003 - 05.2006

University Overview

  • BBA, Major: Marketing with Professional Sales Emphasis, Minor: Finance
  • Alumni, Incentive, and Lawton Scholar
  • Chancellor Committee Leader, Student Affairs Committee Member
  • UWEC Football and Track Teams

Lawrence University-Appleton, WI

09.2001 - 05.2003

University Overview

  • Philosophy and Ethnic Studies

  • Alumni, Baurefiend, Pepsi, and Molly Dodge Scholar

  • Vice President - Sigma Phi Epsilon Fraternity 

  • Captain - Lawrence University Football and Track Teams

Skills

Effective Team Leadership

Software

CRM Software (SalesForce, Wrike)

Website Analytics (Google, Adobe, Facebook)

WordPress (Development & Management)

Adobe Suite (Photoshop & Premiere Pro)

Microsoft Office Suite (Excel, Word)

Timeline

Inside Client Manager & Team Lead
Findlaw
02.2020 - Current
Miller Time Sites - Owner 
Website Development & Online Marketing
04.2009 - Current
BigBoyTravel.com - Owner
Online Travel Guide
01.2009 - Current
Clearwire - Regional Sales Manager & BDE
Tech Provider
04.2006 - 10.2009
University of Wisconsin, Eau Claire: BBA Professional Sales
09.2003 - 05.2006
Mueller Sports Medicine - Midwest Territory Manager
Sports Medicine & Pharmacy Sales
05.2003 - 09.2005
Lawrence University-Appleton, WI
09.2001 - 05.2003
Jon MillerAccount Management Leader