Work Preference
Summary
Overview
Work History
Education
Skills
Additional Experience
Languages
BusinessAnalyst
Jonathan Miller
Open To Work

Jonathan Miller

Aurora,CO

Work Preference

Desired Job Title

Multi-Site DirectorMiddle School ELA TeacherDirector of Client ServicesAssociate Product ManagerEducator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Denver, CO
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits401k matchFlexible work hours

Summary

Dynamic leader with extensive experience in managing multi-site operations and driving process improvements that enhance efficiency and client satisfaction. Proven ability to implement strategic initiatives that elevate service quality and foster team development.

Overview

11
11
years of professional experience

Work History

Multi-Site Director

Bright Horizons
Denver, CO
01.2023 - 06.2026
  • Led regional operations, ensuring adherence to quality and safety standards across all camps to enhance overall safety culture.
  • Managed budgets and resources for multiple camp locations effectively and efficiently.
  • Implemented strategic plans, enhancing camper experience and streamlining operational efficiency across all locations.

Middle School ELA Teacher

Denver Public Schools
Denver, CO
08.2022 - 01.2023
  • Assessed student progress through formative and summative evaluations regularly.
  • Integrated technology tools to support literacy development and enhance learning experiences.
  • Implemented differentiated instruction strategies based on individual student needs.
  • Collaborated with colleagues to develop new instructional strategies for teaching ELA topics.
  • Integrated current technologies into classroom lessons to engage all learners.

Director of Client Services

365 Health
Denver, CO
01.2021 - 08.2022
  • Directed client service strategies to enhance client satisfaction and retention.
  • Managed cross-functional teams to streamline service delivery processes.
  • Oversaw client onboarding processes to ensure smooth transitions and support.

Associate Product Manager

Science Interactive Group
Denver, CO
03.2022 - 08.2022
  • Collaborated with cross-functional teams to define product requirements and specifications.
  • Conducted market research to identify user needs and trends in interactive science education.
  • Assisted in developing product roadmaps and prioritizing features for upcoming releases.
  • Facilitated product testing sessions to gather feedback from users and stakeholders.
  • Analyzed user data to support decision-making and improve product features and functionality.
  • Documented product updates and maintained organized records for ongoing projects and initiatives.
  • Performed financial analysis of existing products or services in order to recommend pricing strategies.

Educator

Self Employed
Denver, Colorado
03.2020 - 12.2021
  • Developed engaging lesson plans tailored to diverse learning styles and needs.
  • Organized educational workshops and events to enhance community learning opportunities.
  • Mentored students individually, fostering personal growth and academic achievement.
  • Integrated technology into lessons to enhance student engagement and learning outcomes.
  • Collaborated with parents and guardians to support student development and well-being.

Library Technician

Denver Public Schools
Denver, CO
08.2018 - 06.2019
  • Collaborated with school faculty to create numerous project-based learning activities and lessons.
  • Diversified and updated school library collection, increasing annual book checkouts by over 250%.

Designed and constructed a fully equipped makerspace offering high-quality STEAM educational opportunities.

  • Secured multiple grants to enhance diversity in the book collection.
  • Tracked and analyzed data for presentation to community stakeholders, showcasing improvements.

Program Specialist

Denver Public Schools
Denver, CO
08.2016 - 08.2018
  • Developed an inclusive Neighborhood Center Program that regularly served 200 or more students each week in a K-5 school environment.
  • Created and implemented innovative daily curriculum and enrichment programs around STEAM initiatives.
  • Implemented feedback systems to gather input from teachers, parents, and students.

Childcare Licensing Specialist

Goodwill of Colorado
Colorado Springs, CO
08.2015 - 08.2016
  • Managed a caseload of over 150 child care facilities to license, inspect, and monitor.
  • Utilized a firm but fair approach to build relationships with stakeholders and reestablish licensing protocols and standards across caseload, ensuring compliance and quality oversight.
  • Completed paperwork backlog to CDHS standards, ensuring timely processing and adherence to regulatory requirements.

Mental Health Technician

Griffith Centers For Children
Colorado Springs, CO
08.2015 - 06.2016
  • Monitored patient behavior and emotional well-being throughout daily activities.
  • Assisted in developing and implementing individualized treatment plans for clients.
  • Collaborated with multidisciplinary teams to coordinate patient care and interventions.
  • Provided crisis intervention and de-escalation techniques during challenging situations.
  • Documented patient progress and maintained accurate records for clinical assessments.
  • Educated clients on coping strategies and life skills to promote mental wellness.

Education

Bachelor - Psychology

University of Tennessee
Knoxville, Tennessee
12-2012

Skills

  • Operations management
  • Budgeting and financial oversight
  • Strategic planning
  • Process optimization
  • Client relationship management
  • Talent acquisition
  • Team leadership
  • Operational efficiency
  • Data analysis
  • Problem solving
  • Relationship building
  • Contract management
  • Compliance oversight
  • Quality assurance
  • Cross-functional collaboration
  • Budget management
  • Staff development
  • Safety management
  • Educational technology
  • Process improvement
  • Effective communication
  • Adaptability to change
  • Crisis intervention
  • Strategic thinking
  • Equipment management
  • Training delivery

Additional Experience

  • Elevating Connections | Board Member | Denver, Colorado
  • Denver Public Schools | English Language Arts Teacher | Denver, Colorado
  • Beaverton Public Schools | Technology Instructor | Beaverton, Oregon
  • Denver Public Schools | Library Technician | Denver, Colorado
  • Product Manager | Science Interactive | Denver, Colorado
  • Healthy Transitions | Community Engagement | Knoxville, Tennessee
  • Big Brothers Big Sisters | Mentor | Knoxville, Tennessee
  • Griffith Centers | Mental Health Technician | Colorado Springs, Colorado
  • Project Hope | English Teacher | Nablus, Palestine
  • Abraham Hostel | Guest Experience Specialist | Jerusalem, Israel

Languages

  • Hebrew, Fluent
  • English, Expert
Jonathan Miller