20 + Years of Professional Experience
Jon Newcomb
Senior Account Manager
Eagle Mountain,UT
Summary
Dynamic Sr. Account Manager at Associated Food Stores with expertise in strategic planning and client relationship building. Proven track record of enhancing customer satisfaction through proactive problem-solving and exceptional service. Skilled in account management and project coordination, fostering long-lasting partnerships while effectively navigating high-pressure situations.
Overview
23
23
Work History
Sr. Account Manager
Associated Food Stores
2010 - Current
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Provided valuable input during project development discussions, ensuring alignment with customer needs and expectations.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Technology Account Specialist
Associated Food Stores
11.2006 - 2010
- Maintained strong relationships with clients through regular training and proactive problem-solving efforts
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
Education
No Degree - General Education
Utah Valley University
Orem, UT 05.2001 -
Skills
Strategic planning
Product training
Networking skills
Systems and software expertise
Territory management
Client relationship building
Account management
Teamwork and collaboration
Project management
Account servicing
Timeline
Technology Account Specialist
Associated Food Stores
11.2006 - 2010
No Degree - General Education
Utah Valley University
05.2001 -
Sr. Account Manager
Associated Food Stores
2010 - Current