Jon Schroeder
Bettendorf
Summary
Experienced Service Provider with exceptional understanding of diverse operations, providing comprehensive client care within high-pressure environments. Dedicated to identifying and targeting the needs of each client. Talented at forging and cultivating productive relationships to facilitate requirements gathering.
Overview
17
17
years of professional experience
2001
2001
years of post-secondary education
Work History
Service Provider
UPS
Davenport
08.2016 - Current
- Managed daily package sorting and distribution operations efficiently.
- Operated various material handling equipment for safe transport of goods.
- Coordinated with team members to maintain workflow and meet delivery schedules.
- Operated delivery vehicles safely and efficiently across designated routes.
- Loaded and unloaded packages carefully to prevent damage during transit.
- Maintained accurate delivery logs to track packages and routes.
- Communicated effectively with customers regarding delivery schedules and concerns.
- Adhered to traffic laws and company safety policies during all deliveries.
- Inspected vehicles regularly to ensure proper functioning and maintenance.
- Collaborated with dispatchers to optimize delivery routes for efficiency.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Shift Leader
Country Spring Bottled Water
Davenport
01.2009 - 08.2016
- Supervised daily operations of water bottling and distribution processes.
- Coordinated team schedules to ensure efficient workflow and coverage.
- Trained new staff on safety protocols and operational procedures.
- Coordinated daily dispatch schedules for efficient delivery operations.
- Managed communication between drivers and customers for timely updates.
- Ensured compliance with safety regulations and company policies.
- Collaborated with warehouse teams to streamline load preparation processes.
- Monitored vehicle performance and maintenance schedules proactively.
- Provided excellent customer service while interacting with clients on deliveries.
- Maintained accurate records of deliveries and any issues encountered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Maintained accurate records of goods delivered and collected payments as required.
Education
Davenport North Highschool
Davenport, IASkills
Build long lasting relationships
- Conflict resolution
- Effective communication
- Material handling
- Delivery operations
- Logistical coordination
- Team leadership
Affiliations
- Youth Sports Coach for my two sons ages 6 and 9. I have built friendships with the other children and their families.
- Avid gardener and home can dozens of items to share and enjoy throughout the year.
- I take pride in meticulously caring for my yard and lawn
- Participate in as many community building fundraisers as my schedule permits.
Timeline
Service Provider
UPS
08.2016 - Current
Shift Leader
Country Spring Bottled Water
01.2009 - 08.2016
Davenport North Highschool