I shifted my experience from behind the recording console into the educational technology arena, where I've learned I have a natural passion for helping people find solutions.
Overview
24
24
years of professional experience
Work History
Desktop Support Specialist
Sacred Heart Schools
06.2021 - Current
Daily collaboration with the Director of Technology to maintain the school's IT system while implementing solutions designed to improve workflow
Guide and support 600 students, 145 faculty and staff members with troubleshooting methods with easy-to-understand instructions
Configure, repair and maintain the school's inventory of devices that include 450 iPads, 400 Chromebooks, 175 PC Thinkbooks and 50 PC desktops and other technology assets
Perform software upgrades and monitor licensing
Evaluate system compatibility and potential of new and existing programs and hardware to coordinate purchasing
Contribute to onboarding and offboarding of staff in numerous positions throughout the fiscal year
Prepare technology for onboarding staff and 75 new students each fiscal year
Collect technology at the end of the school year from 220 students and modify inventory for removal of damaged or end of life units
Maintain and troubleshoot projectors, document cams, and laptops for the projector in 30 classrooms.
Special Projects Coordinator
Sacred Heart Schools
09.2020 - Current
Execute audio engineering for various campus projects
Prepare locations for socially distanced events with on-site audio requirements such as PA system setups and breakdowns
Improve the sound quality of broadcast services to the classrooms during pandemic
Revise audio streaming setup for Mass Services to improve sound quality both in-house and video recordings/streamings
Expand the audio capabilities for Zoom meetings with the Board of Trustees
Collaborate with different departments to assist with Zoom broadcasting.
Engineer
Freelance
10.2014 - 06.2020
Engineering live and recording sound and music for corporate and private events, music presentations, and studio sessions.
Specialist
Apple Store
09.2016 - 07.2019
Working as a retail sales and service Specialist providing information and solution-based results for customers.
Recording Engineer
Jira Productions
05.2008 - 09.2015
Record, mix, and edit music and voice-over talent for national, local television and radio campaigns and independent artists
Engineering production: Work created in Pro Tools with talent in-house and through ISDN digital patching
Sessions were recorded through an SSL console and various other classic analog gear
Pre- and post-production work included; mic placement, sound checks, final mix edits and booking talent
Provide studio management: hardware and software installation and troubleshooting, equipment purchases and instrument maintenance
Performed music searches, organized sessions, managed audio files and archive/back-up sessions.
Freelance Recording and Live Sound Engineer
DraftFCB and Audiotree
06.2008 - 09.2013
Record, mix and edit voice-over talent into Pro Tools through various outboard mic pres for national and local television campaigns; both locally and through ISDN digital patching
Coordinate artist requirements for agency live performance music showcases including instrument and equipment requests, rental and room set-up/breakdown.
Associate Music Producer and Engineer
Leo Burnett
08.2000 - 05.2008
Produce, engineer, edit, and mix national and local television radio campaigns
Sessions were recorded through SSL console into Pro Tools
Engineering post production work included: final mix edits, and sound effects
Systematized spot archives, sound and music library
Handled studio operations including equipment purchases, maintenance, troubleshooting and space design.
Education
B.A. -
Columbia College
Chicago, IL
06.1995
Skills
Extraordinary interpersonal skills
Windows 10
Mac OS, iOS
Chrome OS
Asset Management
Problem Resolution
Software Installation
Printer Support
Help Desk Experience
Technical Support
Hardware troubleshooting
Help Desk Support
Continuing Education
CompTIA A+(In Progress)
CompTIA Network+ (In Progress)
CompTIA Security+ (In Progress)
References
Dennis Sharp, Director of Technology, DLSharpe@sbcglobal.net