Summary
Overview
Work History
Education
Skills
References
Certification
Accomplishments
Timeline
Generic

Jon Tipton

Riverside,OH

Summary

I am a State Certified EMT, with Paramedic knowledge. I have 8 years’ experience in the EMS field along with management experience. Seasoned Operations Manager and talented leader with ten years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

EMS Operations Manager

All-Pro Transportation
09.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.

EMS Operations Manager

Quality Care Transport
01.2021 - 09.2022

EMS Operations Manager

Assurance Health System
01.2020 - 12.2020

Communication Specialist/ HR Generalist/ Recruitment and Retention

Buckeye Ambulance
04.2016 - 01.2020
  • Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Provided administrative support to senior team members.


Field Training Officer/ EMT

Community EMS
08.2013 - 04.2016
  • Maintained high level of awareness and reported suspicious activity.
  • Completed all tasks without incident and acted as team leader on company indevours.
  • Identified training needs and planned classes accordingly.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.

Adhesives Painter

Mullins Rubber
06.2010 - 11.2012

Roll Off Driver

Mobile Tech
04.2006 - 10.2009

Education

EMT -

Fortis
Centerville, OH
01.2013

Skills

  • Supply Chain Distribution
  • Data Archiving
  • Project Development
  • Systems Implementations
  • Policy and Procedure Implementation
  • Workflow Planning
  • Staff Management
  • High-Pressure Environments
  • Staff Training
  • Quality Assurance and Control
  • Employee Motivation
  • Operations Oversight

References

References are available upon request.

Certification

  • CDL-A
  • EMT-B Certification
  • GMVEMSC Protocol Proctor
  • AHA CPR Instructor
  • First Aid Instructor
  • EVOC Instructor

Accomplishments

  • Commercial Driving, I drove various style of tractor/trailers for various companies and owner operators from 2001-2009, when I was forced to come off the road to take care of my special needs son. During that time, I never had one accident or ticket in a commercial vehicle.
  • EMS, Team Player Mentor Compassionate Knowledgeable Leader Helped to build the dispatch department to handle over 10k + calls annually
  • Management, Responsible for safety of employees Taught employees hands-on safety for the job Assisted employees whenever needed Scheduling and hour commitments Field Training Officer Hands on field training 30/90 day evaluations for new hires Interviewer for available positions Rebuilt CEVO program for Community EMS and got it to be a functioning tool Developed an EMT Academy for Buckeye Ambulance from the ground up in less than eight weeks. Developed a good working relationship with multiple schools and colleges Wrote a scholarship used by Buckeye Ambulance for high school students to obtain their EMT certifications Lead weekly staffing meetings with management and executives Developed recruitment strategies Wrote referral policies Improved retention rate at Buckeye Ambulance by serving as a mediator to resolve small conflicts before they could become bigger issues

Timeline

EMS Operations Manager

All-Pro Transportation
09.2022 - Current

EMS Operations Manager

Quality Care Transport
01.2021 - 09.2022

EMS Operations Manager

Assurance Health System
01.2020 - 12.2020

Communication Specialist/ HR Generalist/ Recruitment and Retention

Buckeye Ambulance
04.2016 - 01.2020

Field Training Officer/ EMT

Community EMS
08.2013 - 04.2016

Adhesives Painter

Mullins Rubber
06.2010 - 11.2012

Roll Off Driver

Mobile Tech
04.2006 - 10.2009

EMT -

Fortis
Jon Tipton