Jon White
Los Angeles,CA
Summary
Accomplished Senior Property Manager with extensive expertise in conventional, commercial, LIHTC, and USDA property management. Proven success in enhancing tenant satisfaction through proactive communication and tailored services. Bilingual in English and Spanish, with strong skills in team building and financial reporting, ensuring compliance and operational excellence across all properties. Committed to driving performance improvements and fostering positive community relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Property Manager
People’s Self-Help Housing
Guadalupe, CA
06.2024 - 03.2026
- Oversaw comprehensive operations of a 38-unit tax credit and USDA-RD affordable housing community, driving compliance with regulatory requirements and organizational standards. Supervised and developed 3 property managers across multiple sites in Santa Maria, fostering a culture of excellence through guidance and mentorship.
- Performed detailed inspections of properties to assess physical condition, curb appeal, and compliance with established safety and maintenance criteria.
- Engaged with site staff and upper management to implement strategies that improve resident satisfaction and support occupancy targets.
Property Manager - Conventional & Commercial Asset
Douglas Emmett
Westwood, CA
02.2022 - 06.2024
- Oversaw a diverse portfolio of market-rate residential and commercial properties, including retail and office spaces. Collaborated with a management team to effectively oversee 352 residential units and 10 commercial business locations, enhancing operational efficiency and tenant satisfaction.
- Implemented efficient rent collection strategies, leading to increased punctuality in payments and decreased delinquency rates.
- Managed tenant relations by upholding superior customer service standards, swiftly addressing concerns and implementing effective solutions.
Leasing Manager
Greystar Property Managment
Glendale, CA
05.2020 - 01.2022
- Oversaw deescalation strategies during pandemic to mitigate challenges. Maintained comprehensive records to ensure compliance with all housing regulations at state, local, and federal levels.
- Directed operational activities to address the needs of a 507-unit property community.
- Executed monthly distribution and follow-up processes for tenant renewal notices to ensure timely responses.
- Guided leasing agents in effective leasing practices to achieve and sustain optimal occupancy rates.
Leasing Manager
Essex Property Trust
Los Angeles, CA
09.2017 - 05.2020
- Trained several leasing specialist in DTLA area with basic sales, closing, people skills. Assisted with renovation projects happening on site, vendor coordination’s.
- Encourage prospective tenants to lease from us by positioning our property and its units in a favorable light and offering the best possible customer service and experience.
- Called to assist at struggling properties and help lower ATR percentage rate.
- Show apartment units to prospective tenants and process move-in paperwork for qualified applicants.
Education
Associates Degree -
Los Angeles Mission College
Los Angeles, CAHigh School Diploma -
Robert Lewis High School
Sun Valley, CASkills
- LIHTC and USDA Management Certified
- Yardi, MRI Software, Outlook, Microsoft, OneSite, Yieldstar
- Bilingual: Fluent in English and Spanish
- Team Building
- Excellent people skills
- Capital Projects Management
- Lease Renewals expertise
- Financial budgeting and reporting
- Rent collection
- Training and mentoring Staff
- Sales Experienced
Certification
- USDA 515 Rural Development and Tax Credit Certified Manager
LANGUAGES
English
Spanish
Timeline
Senior Property Manager
People’s Self-Help Housing
06.2024 - 03.2026
Property Manager - Conventional & Commercial Asset
Douglas Emmett
02.2022 - 06.2024
Leasing Manager
Greystar Property Managment
05.2020 - 01.2022
Leasing Manager
Essex Property Trust
09.2017 - 05.2020
Associates Degree -
Los Angeles Mission College
High School Diploma -
Robert Lewis High School