Oversee and manage all housekeeping operations, ensuring cleanliness and sanitation standards are maintained throughout the facility to promote a safe and healthy environment for residents and staff.
Supervise, train, and mentor housekeeping staff, including scheduling, performance reviews, and ensuring adherence to safety protocols and regulatory requirements.
Collaborate with department heads and senior leadership to ensure housekeeping practices align with the facility’s overall care and service goals.
Develop and manage housekeeping budgets, including the procurement of cleaning supplies, equipment, and managing inventory levels.
Implement and monitor quality control procedures to maintain high standards of cleanliness while ensuring compliance with infection control protocols and environmental regulations.
Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
Developed strong working relationships with vendors, negotiating favorable terms for supply contracts and service agreements.
Promoted a culture of continuous learning among housekeeping staff through ongoing training initiatives tailored to individual needs and skill levels.
Ensured compliance with safety and sanitation regulations, maintaining a clean and hygienic establishment at all times.
Established effective quality control measures, consistently monitoring performance metrics to identify areas requiring improvement or adjustment.
Owner / Operator
Mx.FixIt
Bay Area, CA
01.2012 - 03.2025
Completed several home refurbishing, renovation, and remodeling contracts for a variety of clients in the Bay Area. Work included demolishing and rebuilding home interiors, plumbing, minor electrical repair, drywall and painting.
As part of my engagements, I would consult with clients to translate their needs and desires into a functional, effective design. I assisted a licensed contractor in the bay area and completed a full home renovation as part of his team.
To date I have:
Delivered projects on time, within budget, and with meticulous attention to detail
Interviewed, scheduled, and coordinated with subcontractors and vendors to provide all necessary services and materials
Maintained accurate client files, accounting, purchasing, invoices, contracts, and project changes
Expedited project completion times through proficient multitasking abilities while consistently delivering high-quality results.
Facilitated successful home remodels by skillfully performing various carpentry, plumbing, electrical, and painting tasks as needed.
Assisted in completing remodeling projects on time and within budget by efficiently managing materials, schedules, and collaborating with team members.
Streamlined project workflow by effectively organizing tools, materials, and equipment for easy access and efficient use.
Prevented delays in project timelines through effective troubleshooting skills when faced with unforeseen challenges or complications during the remodeling process.
Enhanced overall project quality by meticulously following design plans and paying close attention to detail during the execution of tasks.
Increased team productivity by actively participating in meetings, offering constructive feedback, and sharing ideas for improvement.
Operated variety of power tools and hand tools.
Followed safety protocols on job sites.
Liaised with carpenters or electricians to complete duties.
Account Executive
Deako Lighting
Seattle, WA
12.2022 - 11.2023
Managed all accounts for the West Coast Region of Deako Lighting, supported Top Builders by providing technologically advanced lighting solutions and sales programs, created business relationships to provide excellent support and generate sales.
Demonstrated exceptional communication and presentation skills in articulating the value proposition of Deako smart lighting technology to diverse audiences, from electricians to top level executives in the building industry.
Acted as a trusted advisor to clients, providing expert guidance on industry best practices, technology advancements, and regulatory compliance to drive long-term partnerships.
Continuously monitored and analyzed sales performance metrics, identifying areas for improvement and implementing targeted initiatives to optimize sales processes and drive business growth.
Collaborated with internal teams including marketing, product development, and customer support to deliver seamless implementation and ongoing support to clients.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
Contributed to event marketing, sales and brand promotion.
Kept detailed records of daily activities through online customer database.
Maintenance Technician
Aldersly Retirement Community
San Rafael, CA
04.2017 - 12.2022
Collaborated with a team to maintain more than 100 apartments and large facility spaces over 5 years.
Created and Implemented comprehensive emergency preparedness plans and quarterly training programs, significantly improving response times in crisis situations.
Organized and performed monthly Staff Safety Meetings. Led OSHA trainings for each department.
Implemented a digital work order system for the maintenance department and led staff wide trainings to ensure proper use of the system.
Coordinated with vendors and contractors to arrange services and repairs to be completed on time to standard.
Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks. Responsible for Life and Safety code concerns and changes in maintenance and disaster preparedness training compliance.
Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
Facilitated training programs for staff on new safety protocols, resulting in decrease in workplace accidents.
Facilitated major community events, ensuring all logistical aspects were handled smoothly for positive attendee experience.
Collaborated with team members to complete larger repair projects efficiently.
Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Installed new locks, door handles, and door closers.
Completed Unit turnovers including minor plumbing, electrical, drywall repair, painting, carpets and flooring replacement.
Ensured resident satisfaction through consistent scheduling and communication throughout the process of a work order request to work completion,
Education
Bachelor of Arts - Applied Statistics, Concentration in Economics
Sonoma State
Rohnert Park, CA
08.2013
Project Management Certificate - undefined
UC Berkeley Extension
Skills
Problem Solving
Project Management
Training Development
Budget Management
Inventory Management
Vendor Management and negotiation
Public Speaking
Workflow Analysis
Procurement
Planning and scheduling
Operations oversight
Team leadership
Excellent communication
Work order management
Languages
Spanish
Professional Working
Timeline
Director of Housekeeping
Ellore Luxury Senior Living
03.2025 - Current
Account Executive
Deako Lighting
12.2022 - 11.2023
Maintenance Technician
Aldersly Retirement Community
04.2017 - 12.2022
Owner / Operator
Mx.FixIt
01.2012 - 03.2025
Project Management Certificate - undefined
UC Berkeley Extension
Bachelor of Arts - Applied Statistics, Concentration in Economics