Professional Summary
Overview
Work History
Education
Skills
Timeline

Jonah Beard

Park Hill School District
Kansas City,MO
11
years of professional experience

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Work History

Delivery Driver

6 Years 3 Months
DoorDash | 2020.06 - Current
  • Navigated local routes effectively, optimizing delivery times while adhering to safety regulations.
  • Utilized GPS and mapping software to plan efficient delivery routes, reducing fuel consumption.
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
  • Maintained communication with customers regarding order status and resolved any delivery issues promptly.

Teacher / IEP Case Manager

1 Month
Park Hill School District | 2026.08 - Current

Detailed skills and tasks from previous job, highlighting key responsibilities.

Teacher

4 Years 5 Months
Columbia Public School District | 2022.01 - 2026.06
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Facilitated a positive classroom environment that encouraged student participation and collaboration.
  • Evaluated student progress through regular assessments, modified instructional strategies.
  • Collaborated with colleagues to create interdisciplinary projects fostering critical thinking skills.
  • Analyzed student performance data to drive instructional improvements and enhance learning outcomes.
  • Advocated for student needs by communicating effectively with parents, administrators, and support staff.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.

Customer Service Representative/Cashier/Online Personal Shopper

5 Years 6 Months
Price Chopper | 2016.02 - 2021.08
  • Resolved customer inquiries efficiently to enhance satisfaction and loyalty.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Answered and redirected phone calls to appropriate departments for efficient resolution.
  • Processed refunds and returns, ensuring customer satisfaction and adherence to company policies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to schedule front-end associates and plan their breaks and duties.
  • Greeted customers to provide immediate assistance and enhance their shopping experience. entering store and responded promptly to customer needs.
  • Coordinated grocery orders, ensuring accuracy and timely delivery to enhance customer satisfaction.

Education

Bachelor of Arts - Education

Missouri Western State University | Saint Joseph, MO | 2021-12

Skills

Critical thinking
Issue resolution
Dispute resolution
Resolution management
Relationship building
Client engagement
Issue resolution
Resolution management

Timeline

Teacher / IEP Case Manager

Park Hill School District
2026.08 - CurrentRead More

Teacher

Columbia Public School District
2022.01 - 2026.06Read More

Delivery Driver

DoorDash
2020.06 - CurrentRead More

Customer Service Representative/Cashier/Online Personal Shopper

Price Chopper
2016.02 - 2021.08Read More

Missouri Western State University

Bachelor of Arts from Education
Read More
Jonah Beard