Jonah Bergeron
Ponchatoula,LA
Summary
Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about Litigation practices and documentation requirements.
Overview
2
2
years of professional experience
Work History
Insurance Adjuster- Automobile
Independent
03.2024 - Current
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
Legal Account Specialist
Republic Finance
12.2021 - 11.2023
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Education
No Degree - Insurance Adjusting For Automobile
Insurance Adjusting Certification
01.2024
High School Diploma -
Ponchatoula High School
Ponchatoula, LA04.2019
Skills
- Policy Interpretation
- Technical knowledge
- Claims Investigation
- Damage Assessment
- Insurance law
- Casualty and property loss
- Account Administration
- Microsoft Office proficiency
- Document Management
Timeline
Insurance Adjuster- Automobile
Independent
03.2024 - Current
Legal Account Specialist
Republic Finance
12.2021 - 11.2023
No Degree - Insurance Adjusting For Automobile
Insurance Adjusting Certification
High School Diploma -
Ponchatoula High School