Jonah Chizek
Fort Lauderdale,FL
Summary
Dynamic sales professional with over 10 years of experience enhancing customer experiences through service-oriented behaviors and a deep understanding of client needs. Proven ability to deliver customized solutions that foster loyalty and drive long-term success for organizations. Expertise in industry practices, combined with training in [Software] and negotiation techniques, supports a goal-oriented mindset and a commitment to exceeding targets. Recognized for strong interpersonal skills and a strategic approach that consistently achieves results.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Server Trainer
Hard Rock
10.2025 - Current
- Trained new servers on menu knowledge and customer service standards.
- Coordinated ongoing training sessions to enhance team performance and service quality.
- Developed training materials to streamline onboarding processes for new hires.
- Mentored staff in effective communication techniques to improve guest interactions.
- Conducted evaluations of server performance, providing constructive feedback for development.
Store Manager
Thee Hemp co
01.2024 - Current
- Operate the stores pos systems
- Greet customers and sell the various products
- Operate the social media, website and google reviews
- Restock the inventory
- Order new inventory
- Get customers signed up with our tap mango rewards program
- Key holder duties such as clean, lock up, have the stores signs setup everyday
Server/Bartender
Bahama Breeze
05.2024 - 12.2025
- Taking customers’ food and drink orders
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
- Delivering a memorable dining experience by resolving all customer issues promptly
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations
Branch Banker
PNC Bank
10.2022 - 10.2023
- Opened new accounts and made changes to existing accounts.
- Advising them on their financial health and account well being
- Cross sales of new accounts, credit cards and small loans
- Calling clients to discuss their current financial goals and plans for the future
- Handling disputes, Fraud, Reprinting new cards and checks
Leasing Agent
K&D Management
03.2022 - 10.2022
- Toured property with prospective tenants and provided wealth of information in regard to its key features.
- Overcoming objections to increase sales and conversion
- Creating and facilitating lease contracts
- Coordinating maintenance and sales office duties
- Preparing daily, weekly leasing reports as required
- Escalating issues and client concerns to leadership
- Researching/tracking upcoming renewals and contact clients
Leasing Manager
The Millennia Companies
09.2020 - 11.2021
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Overcoming objections to increase sales and conversion
- Creating and facilitating lease contracts
- Coordinating maintenance and sales office duties
- Preparing daily, weekly leasing reports as required
- Researching/tracking upcoming renewals and contacting clients
- Posted company content as well as creating additional content; stayed in tune with current city trends
- Displayed other Millennia-owned establishments such as Marble Room, Ascend and IL Venetian
- Communicating with potential prospects, as well as working with current residents
- Handled the Copper Moons' Instagram account, designing stories, posts and film videos for their online marketing
Sales and Leasing Consultant
Classic Toyota
09.2019 - 07.2020
- Used strong customer service skills and upselling techniques to assist customers over the phone and face-to-face in selecting a new or used vehicle and closing the sale.
Customer Service Representative
Envision RX
01.2015 - 08.2019
- Trained New Hires
- Intake of pharmacy calls to process prescriptions for mailing to patients
- Intake Medicare and Commercial Insurance calls to coordinate patients benefits
- Coordinate with team members to make sure that the patients' needs are met Member of the Activity Planning Committee
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science -
Kent State University
Kent, OHSkills
- Over 10 years of sales experience
- Account Management
- Sales account management
- Client support
- Trained new hires
- Restaurant experience
- Food industry
- Guest relations
Accomplishments
- Collaborated with team of 6 in the development of the property i ran.
- I am the head trainer of 22 servers of a brand new restaurant i helped open at the guitar hotel for the hard rock
Certification
- Driver's License
- Certified Property Manager
- Certified Apartment Manager
Timeline
Server Trainer
Hard Rock
10.2025 - Current
Server/Bartender
Bahama Breeze
05.2024 - 12.2025
Store Manager
Thee Hemp co
01.2024 - Current
Branch Banker
PNC Bank
10.2022 - 10.2023
Leasing Agent
K&D Management
03.2022 - 10.2022
Leasing Manager
The Millennia Companies
09.2020 - 11.2021
Sales and Leasing Consultant
Classic Toyota
09.2019 - 07.2020
Customer Service Representative
Envision RX
01.2015 - 08.2019
Bachelor of Science -
Kent State University
Opened a new restaurant at the famous guitar hotel of hard rock
The fresh harvest restaurant design was opened for the first time in 6 years at the famous guitar hotel in hollywood hard rock.
One of the team members they brought in to help open this new concept, as well as became their head trainer for the servers and went through a training server class to become certified.