Jonah Edery
Austin
Summary
Cheerful and quick-witted server with 8 years of food service experience serving food and drinks and providing fast, friendly customer service in a range of settings from fast casual to white table cloth.
Server management professional prepared to excel in this role. Demonstrated ability to optimize operations, enhance customer satisfaction, and lead efficient teams. Known for strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in conflict resolution, resource allocation, and staff training with results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server Manager
Sweet Chive
01.2023 - 04.2025
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Server
El Chile cantina
02.2022 - 11.2022
- Served food and drink to customers in a casual fast-paced environment.
- Assisted bartender in prep tasks.
- Conducted weekly deep cleaning duties.
Expo/Food Runner
Vespaio Enoteca
06.2021 - 02.2022
- Facilitated a point of contact between kitchen and front of house staff.
- Ran food to customers with descriptions of each dish.
- Maintained an 86'd board.
Counter Service
Jewboy burgers
01.2021 - 07.2021
Manager on Duty
Burro Cheese Kitchen
06.2017 - 02.2020
- Managed the day-to-day operation of a food truck.
- Opening duties included large scale food prep for the week for multiple trucks.
- Taking inventory and ordering needed items daily as well as receiving deliveries.
- Weekly deep cleaning.
- Prepared food for customers in a very fast-paced setting while maintaining excellent customer service.
Manager on Duty
Juiceland
01.2018 - 09.2019
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment.
- Provided customer service and was involved in training new team members each month.
Scoop
Amy's Ice Creams
05.2015 - 03.2017
- Maintained a safe and clean work environment while providing excellent customer service.
- Honed interpersonal team working skills.
- Assisted in leading weekly meetings in which we would discuss sales and labor numbers as well as upcoming initiatives.
Education
Austin Community College
Austin, TXSkills
- Communication skills
- Operating system management
- Exceptional customer service
- Guest engagement
- Restaurant operations
- Strong work ethic
Certification
Tabc, Texas food handlers
Timeline
Server Manager
Sweet Chive
01.2023 - 04.2025
Server
El Chile cantina
02.2022 - 11.2022
Expo/Food Runner
Vespaio Enoteca
06.2021 - 02.2022
Counter Service
Jewboy burgers
01.2021 - 07.2021
Manager on Duty
Juiceland
01.2018 - 09.2019
Manager on Duty
Burro Cheese Kitchen
06.2017 - 02.2020
Scoop
Amy's Ice Creams
05.2015 - 03.2017
Austin Community College
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