Customer Service Manager
Skicny
Tully NY
11 2020 - 03 2022
- Managed a team of employess, and iventory in the rental shop.
- scheduling hours, and delegating tasks quickly and efficiently.
- Answering phones, and operating POS systems.
Jonah Ladd
Deruyter ,NY
Summary
J
Work History
Assistant Retail Store Manager
True Value Hardware Store
Cazenovia NY
11 2013 - 07 2020
- Front end assitant manager
- operated multiple POS sytems
- inventory management
- managed customer complaints, various types of one on one customer interactions.
- Very knowledgeable regarding hardware,plumbing,electrical supplies.
- trained to sell specific home improvement products.
- able to lift over 50lbs and stand all day .
Shipping Manager
Powell Lacrosse LLC
Chittenango NY
08 2021 - Current
- Detailed Inventory Management and analysis
- Customer service representative and trained to sell /recommend lacrosse products.
- coordinates with UPS and Fedex daily, loading and unloading shipments.
- understands shipping platforms like shipstation, shopify. Uses dropbox,photoshop, and efficient in many other google apps.
- knows how to set and make deadlines and work with a team.
Education
High School Diploma - General Studies
De Ruyter Central School
06.2013
Skills
- Excellent customer service
- Excellent communication, and attitude
- diverse work experience
Timeline
Customer Service Manager
Skicny
11 2020 - 03 2022
Assistant Retail Store Manager
True Value Hardware Store
11 2013 - 07 2020
Shipping Manager
Powell Lacrosse LLC
08 2021 - Current
High School Diploma - General Studies
De Ruyter Central School