Summary
Work History
Education
Skills
Timeline
Generic

Jonah Ladd

Deruyter ,NY

Summary

J

Work History

Customer Service Manager

Skicny
11 2020 - 03 2022
  • Managed a team of employess, and iventory in the rental shop.
  • scheduling hours, and delegating tasks quickly and efficiently.
  • Answering phones, and operating POS systems.


Assistant Retail Store Manager

True Value Hardware Store
11 2013 - 07 2020
  • Front end assitant manager
  • operated multiple POS sytems
  • inventory management
  • managed customer complaints, various types of one on one customer interactions.
  • Very knowledgeable regarding hardware,plumbing,electrical supplies.
  • trained to sell specific home improvement products.
  • able to lift over 50lbs and stand all day .

Shipping Manager

Powell Lacrosse LLC
08 2021 - Current
  • Detailed Inventory Management and analysis
  • Customer service representative and trained to sell /recommend lacrosse products.
  • coordinates with UPS and Fedex daily, loading and unloading shipments.
  • understands shipping platforms like shipstation, shopify. Uses dropbox,photoshop, and efficient in many other google apps.
  • knows how to set and make deadlines and work with a team.

Education

High School Diploma - General Studies

De Ruyter Central School
06.2013

Skills

  • Excellent customer service
  • Excellent communication, and attitude
  • diverse work experience


Timeline

Customer Service Manager

Skicny
11 2020 - 03 2022

Assistant Retail Store Manager

True Value Hardware Store
11 2013 - 07 2020

Shipping Manager

Powell Lacrosse LLC
08 2021 - Current

High School Diploma - General Studies

De Ruyter Central School

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Jonah Ladd