Jonah Miller
Deltona
Summary
Dynamic Lead Network Operator at Concentrix with a proven track record in network troubleshooting and exceptional problem resolution. Known for a friendly demeanor and strong communication skills, I effectively managed client issues, ensuring satisfaction and fostering teamwork. Dependable and adaptable, I thrive in high-pressure environments while maintaining attention to detail.
Overview
17
17
years of professional experience
Work History
Lead Network Operator
Concentrix
10.2007 - 11.2024
Managed and resolved client issues through effective troubleshooting.
Education
Eli Whitney Vocation
Brooklyn, NYSkills
- Network troubleshooting
- IVR configuration
- Friendly, positive attitude
- Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Lead Network Operator
Concentrix
10.2007 - 11.2024
Eli Whitney Vocation
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