Jonah Paguio
Pico Rivera,California
Summary
Resourceful and detail-oriented administrative professional with diverse experience supporting operations, financial compliance, and client services across government, healthcare, and private sectors. Skilled in managing front-desk operations, coordinating appointments, processing financial records, and maintaining electronic systems such as IBHIS. Proven ability to streamline workflows, oversee procurement, and support cross-functional teams through effective communication and digital tools. Proficient in Microsoft Office Suite, with strong organizational skills and a commitment to data integrity, confidentiality, and service excellence. Bilingual in English and Tagalog.
Administrative professional prepared for this role, bringing significant experience in clerical and data entry tasks. Valued for precision in document management and consistent delivery of high-quality work. Proven track record of effective team collaboration and adaptability to changing needs. Skilled in time management and organizational tasks.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Intermediate Typist Clerk
County of Los Angeles - Department of Children and Family Services
Los Angeles, CA
03.2026 - Current
- Utilized county databases and Microsoft Office applications to manage case documentation and track progress, supporting timely processing of adoption cases with meticulous attention to confidentiality and detail.
- Supported administrative staff with accurate data entry for important documents and reports.
- Managed multiple assignments simultaneously, resulting in successful completion of all deliverables without compromising quality or timeliness.
Intermediate Typist Clerk
Heluna Health - Department of Mental Health
Los Angeles, CA
07.2025 - Current
- Review and verify financial documents (PFI/FOA) to ensure client eligibility for services
- Maintain and update client records in IBHIS and internal reporting systems.
- Handle mail, faxes, and documentation, ensuring accurate logging, distribution, and filing
- Assists, tracks, and inputs clinic schedules and data
- Checks documents for completeness, accuracy, and compliance with legal and other requirements
Team member and Team Trainer
Target Corporation
Pico Rivera, CA
06.2021 - Current
- Facilitate team communication to enhance operations and customer service
- Manage records and inventory, ensuring compliance with company standards
- Utilize tech for accurate data entry and sales record maintenance
- Led cross functional training initiatives, mentoring new team members while maintaining daily operations and fostering a supportive learning environment
- Drive operational efficiency through strategic process improvements and cross-functional training, ensuring consistent service standards
- Assists in customer inquiries through calls, emails, and in person
Typist Clerk
AppleOne Employment Services - Probation Department Los Padrinos Juvenile Hall
Torrance, CA
11.2024 - 07.2025
- Coordinates and oversees facilities related projects and work orders
- Enhance budget oversight, maintaining accounting compliance.
- Implement digital systems for efficient record-keeping.
- Monitor compliance county standards and internal controls while providing comprehensive support
- Managed prompt communication as a point of contact for internal and external clients
- Streamline administrative workflows through digital system integration
- Proficient in using Microsoft Office (Word, Excel, PowerPoint) and other software applications
Administrative Support
ABF Freight
Pico Rivera, CA
02.2023 - 10.2024
- Manage communications, ensuring prompt responses and boosting customer satisfaction
- Coordinate order processing and scheduling, improving delivery efficiency
- Support budget and payroll processes, ensuring policy compliance
- Led cross-departmental initiatives to optimize administrative workflows, implemented digital filing system, and reduced document processing time
- Coordinates supply orders while ensuring fiscal responsibility
- Update and maintain office document includes but not limit to contractor and vendor contracts, bill of lading and service reports
Education
Associate of Arts - Human Resource Management
Cerritos College
Norwalk, CA07-2025
Customer Resource Management -
Calbright College
Sacramento, CA07-2025
Skills
- Accurate data entry
- Organizational growth
- File management
- Basic accounting
- Presentation development
- Microsoft office expertise
- Reliability
- Problem-solving abilities
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Intermediate Typist Clerk
County of Los Angeles - Department of Children and Family Services
03.2026 - Current
Intermediate Typist Clerk
Heluna Health - Department of Mental Health
07.2025 - Current
Typist Clerk
AppleOne Employment Services - Probation Department Los Padrinos Juvenile Hall
11.2024 - 07.2025
Administrative Support
ABF Freight
02.2023 - 10.2024
Team member and Team Trainer
Target Corporation
06.2021 - Current
Associate of Arts - Human Resource Management
Cerritos College
Customer Resource Management -
Calbright College