Jonah Rinaldi
Austin,TX
Summary
Results-driven professional with a track record in product development, customer service, and collaborative team leadership. Skilled in creative problem-solving and effective communication. Specialized in 3D printed construction techniques, dedicated to delivering exceptional results and contributing to cutting-edge projects.
Overview
6
6
years of professional experience
Work History
3D PRINT SPECIALISTS
3D PRINT SPECIALISTS, Icon Technology
10.2022 - 03.2024
- Operate and maintain large-scale concrete 3D printers, ensuring efficient and successful print operations
- Collaborate with cross-functional teams to support company objectives and meet production goals
- Implement creative ideas and solutions to streamline processes and improve production efficiency
- Manage tools, equipment, and various printer subsystems, including pumps, hoses, motors, controls, and software
CUSTOMER SERVICE LEAD
Hotel Magdalena
04.2022 - 10.2022
- Provided exceptional customer service to high-profile clientele, ensuring a memorable guest experience
- Managed team members and delegated tasks effectively, demonstrating strong leadership skills
- Maintained accurate sales data reporting and comprehensive shift paperwork
SERVER
The Ritz Carlton
07.2018 - 02.2020
- Provided exceptional customer service and communication skills in a high-end dining environment
- Managed and led a team to ensure smooth service operations, demonstrating strong leadership and team management skills
- Improved customer service resulting in a 12% monthly increase in sales by building connections with loyal regulars and fulfilling their requests
Education
Bachelor of Science - Business Administration, Major in Marketing
Concordia University Irvine
Irvine, CA06.2021
Skills
- Decision Making
- Communication
- Teamwork
- Adaptability
- Creativity
- Active Listening
Timeline
3D PRINT SPECIALISTS
3D PRINT SPECIALISTS, Icon Technology
10.2022 - 03.2024
CUSTOMER SERVICE LEAD
Hotel Magdalena
04.2022 - 10.2022
SERVER
The Ritz Carlton
07.2018 - 02.2020
Bachelor of Science - Business Administration, Major in Marketing
Concordia University Irvine
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