Jonah Stough
Brandon,Florida
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
10.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Park Grounds Ambassador
SeaWorld Parks & Entertainment, Inc.
06.2022 - 03.2023
- Strengthened diplomatic relations by organizing various cultural exchange programs and events.
- Negotiated agreements for mutual benefits with foreign governments in trade, security, and other sectors.
- Fostered cross-border cooperation by participating in regional conferences and meetings.
- Promoted economic growth through facilitation of international business partnerships and investments.
Education
High School Diploma -
Armwood High School
Seffner, Florida05.2023
Associate of Arts -
Hillsborough Community College
Tampa, FL05.2023
Skills
- Money Handling
- Phone Etiquette
- Order Taking
- Guest Relations
- Greeting Guests
- Professional Appearance
- Active listening
- Problem-solving
- Cleanliness
- Excellent communication
Timeline
Front of House Team Member
Chick-fil-A
10.2023 - Current
Park Grounds Ambassador
SeaWorld Parks & Entertainment, Inc.
06.2022 - 03.2023
High School Diploma -
Armwood High School
Associate of Arts -
Hillsborough Community College