Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jonah Westerhof

Holland,MI

Summary

Dynamic leader with proven expertise in staff education and training, and a sharp focus on safety, honed at companies like Meijer and Sam's Club. Excelled in team supervision and conflict resolution, significantly enhancing operational efficiency. I bring a track record of fostering goal-oriented environments and achieving commendable customer satisfaction.

Overview

6
6
years of professional experience

Work History

Team Leader/Supervisor

Meijer
Holland, MI
10.2023 - 01.2025
  • Supervised team efforts to achieve organizational goals effectively.
  • Monitored inventory levels to ensure availability of products for customers.
  • Performed daily spot checks of store shelves to ensure proper product placement.
  • Managed cash register operations using POS system and processed sales and returns.
  • Served as a liaison between the sales team and upper management.

Stock Associate/Trainer

Sam's Club
Holland, MI
12.2022 - 09.2023
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Updated pricing and sales signs to promote merchandise.
  • Communicated with customers to answer questions.
  • Participated in team meetings to discuss new initiatives or changes in procedures.

Host/Host Trainer

Big E's Sports Grill
Holland, MI
03.2022 - 06.2022
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Processed payments from customers using a POS system.

Movie Theater Attendant

Sperrys Moviehouse
Holland, MI
07.2021 - 11.2021
  • Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
  • Managed online and phone reservations, ensuring accuracy and customer satisfaction.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Performed ushering duties and assisted handicapped customers with seating.
  • Kept accurate records of ticket sales and concession stand purchases using POS systems.

Education

High school diploma -

Holland High School
Holland, MI
09.2020

Skills

  • Cash handling
  • Staff education and training
  • Conflict resolution
  • Team supervision
  • Safety
  • Mentoring
  • Attention to detail
  • Goal setting

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Team Leader/Supervisor

Meijer
10.2023 - 01.2025

Stock Associate/Trainer

Sam's Club
12.2022 - 09.2023

Host/Host Trainer

Big E's Sports Grill
03.2022 - 06.2022

Movie Theater Attendant

Sperrys Moviehouse
07.2021 - 11.2021

High school diploma -

Holland High School

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Jonah Westerhof