Angela Mia Velasco

Company Overview: Internal Medicine

• Provide support for client relations and staff in a professional manner.
• Heavy customer service/in person and by phone.
• Follow standard workflow with detailed charting/messaging while communicating/scheduling patient.
• Review in Basket patients and staff messages.
• Pended medications refills from E-refills & E-faxes.
• Chart prep & Filling.
• Checking in & out patient for their appointment.
• Internal Medicine

Company Overview: SHC MASS FLU VACCINATION CLINIC

• Administering Flu vaccine (Adults and Children 2 & up)
• Administering other Injections (Shingrix, Tdap, etc.)
• Checking in & out patient for their appointment.
• Follow standard workflow.
• Chart prep & Filling.
• Rotating schedule with Primary Care, SFM, SIM & Express Care for FLU Vaccine.

Company Overview: SHC Cardiovascular medicine: Adult Congenital/Lymphedema and Vascular Surgery

• Provide support for client relations and staff in a professional manner.
• Heavy customer service/in person and by phone.
• Follow standard workflow with detailed charting/messaging while communicating/scheduling patient.
• Review in Basket patients and staff messages.
• Schedule for Vascular LAB ultrasound.
• Confirm future appointment by phone.
• Checking in & out patient for their appointment.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.

• Provide support for client relations and staff in a professional manner.
• Follow standard workflow while communicating/scheduling patient.
• Vitals, injection, EKG.
• Bladder Scan/Urinalysis and specimen collection.
• Clinical/laboratory safety awareness.
• Chart prep/filing, telephone etiquette, and electronic patient.
• Confirm future appointments by phone.