Jonalyn Prince
Hollywood,FL
Summary
Objective
To work in a challenging and stimulating environment with opportunity to use my current experience, enrich my knowledge and enhance my experience.
Overview
10
10
years of professional experience
Work History
Laundry Attendant
Salient Fidelity Real Estate LLC
02.2022 - 02.2024
- Sorted and categorized laundry items according to fabric type and cleaning requirements.
- Assisted in training new staff on proper laundering techniques and equipment usage.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Maintained cleanliness of work area and ensured compliance with safety standards.
Supervisor
Shell Gas Station
07.2018 - 12.2020
- Supervised daily operations to ensure efficient service and customer satisfaction
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Inventory Analyst
Ultra Bowl Bar & Restaurant
03.2014 - 09.2017
- Analyzed inventory levels to optimize stock management and reduce waste.
- Developed and maintained accurate inventory tracking systems for efficient order fulfillment.
- Streamlined inventory processes, enhancing accuracy in reporting and forecasting.
- Monitored trends in product demand, advising stakeholders on purchasing decisions to minimize shortages.
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
Education
Nursing Education
Newton Training Center
Abu Dhabi, United Arab Emirates04-2023
Junior High Education
STNHS- Santo Tomas National High School
Davao Del Norte,Philippines03-2009
Skills
- Laundry folding and storage
- Safety procedures
- Laundry equipment operation
- Ironing and steaming
- Detergent and additive knowledge
- Training and mentoring
- Staff management
- Goal oriented
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Policy enforcement
- Conflict resolution
Languages
English
Professional Working
Timeline
Laundry Attendant
Salient Fidelity Real Estate LLC
02.2022 - 02.2024
Supervisor
Shell Gas Station
07.2018 - 12.2020
Inventory Analyst
Ultra Bowl Bar & Restaurant
03.2014 - 09.2017
Nursing Education
Newton Training Center
Junior High Education
STNHS- Santo Tomas National High School