Melissa Garza
Brookdale Meridian Englewood
Lakewood,CO
24
years of professional experience
Diligent Desired Position with solid background in laundry services, ensuring high standards of cleanliness and garment care. Successfully supported hotel operations by maintaining organized and efficient laundry facility. Demonstrated expertise in handling various fabrics and using industrial laundry equipment effectively.
Detail-oriented laundry attendant with proven expertise in laundry operations, customer service, and team collaboration. Committed to maintaining high standards of cleanliness and ensuring timely delivery of services.
Dedicated and organized professional with extensive experience in laundry operations and housekeeping. Known for exceptional attention to detail, time management skills, and fostering a positive team environment to enhance overall service delivery.
Professional laundry attendant with strong organizational skills and a commitment to quality. Experienced in maintaining cleanliness, managing laundry processes, and enhancing customer satisfaction through effective communication and teamwork.
Work History
Laundry Attendant
2 Years 7 Months- Operated laundry machinery to efficiently clean linens and garments.
- Sorted and categorized items for optimal washing and drying processes.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Inspected finished products for quality assurance before delivery to departments.
- Assisted in training new staff on proper laundry procedures and equipment use.
- Adhered to facility protocols for handling hazardous materials safely.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Operated machines correctly by following machine instructions and safety regulations.
- Assisted with unloading and loading customer laundry items.
- Cleaned machine filters and lubricated equipment.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Housekeeper
10 Months- Cleaned and sanitized resident rooms, ensuring a safe and welcoming environment.
- Managed laundry services, consistently maintaining high standards of cleanliness and organization.
- Conducted regular inspections of common areas, identifying maintenance needs for timely resolution.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Developed strong relationships with residents, enhancing their overall satisfaction with living conditions.
- Maintained compliance with health regulations, contributing to the facility's operational excellence.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
Housekeeper
6 MonthsCustodian
1 Year 7 Months- Maintained cleanliness and sanitation standards across school facilities.
- Operated floor care equipment, including buffers and extractors, for optimal appearance.
- Managed waste disposal and recycling programs, ensuring environmental compliance.
- Assisted in training new custodial staff on best practices and safety protocols.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Receptionist
4 Years 1 Month- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between dental staff and patients, enhancing service delivery and patient satisfaction.
- Utilized electronic health record systems to maintain accurate patient information and streamline administrative processes.
- Developed and implemented office procedures that improved workflow efficiency and reduced patient wait times.
- Addressed patient inquiries promptly, providing information on treatments, insurance coverage, and billing processes.
- Oversaw daily operations of reception area, optimizing scheduling practices to enhance appointment utilization rates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
5 Years 11 Months- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new associates on customer service protocols and operational procedures.
- Developed visual merchandising displays to attract customers and promote sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma
Skills
Workplace cleanliness
Color separation
Laundry folding and storage
Laundry room operations
Laundry equipment operation
Item sorting
Stain removal
Sorting and transport
Linens management
Folding techniques
Laundry distribution
Linen bin management
Laundry sorting
Laundry storage and distribution
Laundry folding
Customer laundry
Linen folding
Customer service
Folding laundry
Washing loads
Managing deliveries
Hanging items
Operating dryers
Operating equipment
Sorting personal clothing
Delivering laundered pieces
Time management
Organizational skills
Timeline
Laundry Attendant
Brookdale Meridian Englewood
01.2024 - CurrentRead More
Housekeeper
Riverpoint Seinor Living
03.2023 - 01.2024Read More
Housekeeper
Metro West Housing Solutions
09.2022 - 03.2023Read More
Custodian
Jeffco Public Schools
12.2018 - 07.2020Read More
Receptionist
Belmar Dental
05.2008 - 06.2012Read More
Sales Associate
Walmart
06.2002 - 05.2008Read More
Green Mountain High School
High School Diploma
Read More