Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonas Desjardins

Hollywood

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Officer

JW Marriott Hotel
02.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Front Desk Receptionist

Hotel Sheldon
02.2016 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Security Officer

Securitas Security Services
04.2013 - 03.2015
  • Regularly conducted security and sanitation checks.
  • Managed building access for tenants, ensuring security and timely entry.
  • Collaborated with fellow security officers to develop comprehensive security plans for special events held at transit facilities.
  • Ensured security and safety at the entrance by coordinating with security teams and enforcing strict access control measures.

Education

High School Diploma -

Paintsville High School
Paintsville, KY
01.2006

Bachelor of Science - Business

Florida Career College
Miami, FL
06-2018

Skills

  • Report writing
  • Incident reporting
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • Detail-oriented
  • Superior customer service
  • Complex Problem-solving
  • Conflict de-escalation
  • Conflict resolution techniques

Certification

  • CPR American Heart Association BLS
  • Hotel Motel Clerk Certified
  • Patient Care Technician

Languages

English
Full Professional
French
Full Professional
Creole
Full Professional

Timeline

Security Officer

JW Marriott Hotel
02.2024 - Current

Front Desk Receptionist

Hotel Sheldon
02.2016 - 07.2023

Security Officer

Securitas Security Services
04.2013 - 03.2015

High School Diploma -

Paintsville High School

Bachelor of Science - Business

Florida Career College

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