Jonas Inacay
Little Ferry
Summary
Dynamic Tap Room Manager with a proven track record at Brix City Brewing, excelling in customer service and sales expertise. Skilled in menu design and inventory management, I fostered a positive team environment while driving sales growth through engaging events. Known for my strong multitasking abilities and clear communication, I consistently enhanced guest experiences.
Overview
19
19
years of professional experience
Work History
Bartender
Bolero Snort Brewing
Carlstadt, NJ
01.2026 - Current
- Provided exceptional customer service, ensuring a positive experience for patrons.
- Maintained cleanliness and organization of the bar area to meet health standards.
- Adapted quickly to high-pressure situations during peak hours while maintaining quality service.
- Engaged with customers to build rapport and encourage repeat business through personalized interactions.
- Kept up-to-date with beer trends and menu changes to offer informed recommendations to guests.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Tap Room Manager
Brix City Brewing
Little Ferry, NJ
02.2019 - 05.2025
- Managed daily taproom operations, ensuring high customer satisfaction and efficient service.
- Oversaw inventory management, optimizing supply levels to meet customer demand while reducing waste.
- Collaborated with brewing team to align taproom offerings with seasonal releases and specialty brews.
- Established standard operating procedures for safety compliance and quality assurance within the taproom environment.
- Coordinated with marketing teams to develop advertising campaigns that effectively showcased the unique offerings of the taproom venue.
- Conducted regular financial analysis to evaluate business performance against goals set during strategic planning sessions.
- Maintained a clean and safe environment through regular inspections and adherence to health code standards.
- Promoted a positive work culture among employees through open communication channels and team-building initiatives.
- Organized successful special events such as brewery nights or tastings, driving sales growth and attracting new clientele.
- Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
- Oversaw routine maintenance tasks for taps, coolers, glassware, and other equipment to guarantee consistent quality control standards were met.
- Strengthened community connections by participating in local events, partnering with nearby businesses, and supporting charitable causes.
- Increased taproom sales by implementing effective promotional strategies and hosting engaging events.
- Optimized the use of space within the taproom, creating a comfortable atmosphere that encouraged repeat patronage.
- Enhanced guest experience by designing an easily navigable menu featuring detailed descriptions of each beverage offering.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Reported issues to higher management with great detail.
Shift Supervisor
Starbucks
Little Ferry, NJ
06.2007 - 02.2019
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored new baristas on company standards and best practices.
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- First Coffee Master of the Store
- First Barista Champion of the Store and trained two fellow baristas to win the two consecutive years for the district.
Education
High School Diploma -
Ridgefield Park High School
Ridgefield Park, NJ06-2005
Skills
- Strong multitasking
- Cash register operation
- Sales expertise
- Menu design
- Point of sale systems
- Identification verification
- Fast learner
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service expertise
Accomplishments
- Wrote, recorded, and released a CD in 2008 with a band called Millennium Children.
Timeline
Bartender
Bolero Snort Brewing
01.2026 - Current
Tap Room Manager
Brix City Brewing
02.2019 - 05.2025
Shift Supervisor
Starbucks
06.2007 - 02.2019
High School Diploma -
Ridgefield Park High School
Blue Belt in Brazillian Jiu-Jitsu
- Train Consistently about 6-7 days a week.
- Competed in two high level competitions with a Silver Medal for the last tournament.
- Teaching the kids class and showing infinite amounts of patience.
- Creating a welcoming environment for new adults trying to learn
- Pushing others to make themselves the best.