Jonathan Alcantara

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

● Diagnose and repair supermarket rack systems

● Leak check and repair supermarket rack systems

● Diagnose and replace compressors, condenser fan motors, evaporator fan motors, OMB controls, check valves, txvs, solenoid coils, sensors, liquid cores, oil filters, Temprite filters, separator oil floats

● Diagnose and repair exhaust systems

Diagnose and repair RTUs

• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Minimized return service calls, ensuring thorough and accurate service on first visit.

● Diagnose and repair supermarket rack systems

● Diagnose and replace compressors, condenser fan motors, evaporator fan motors, OMB controls, check valves, txvs, solenoid coils, sensors, liquid cores, oil filters, Temprite filters

• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Diagnose and repair exhaust systems

● Awarded Presidents Club Technician

● Lead Field Service Technician

● Diagnosing And Repairing MUA Units, UC Coolers. UR

● Coolers/Freezers, Ice Machines, Hanging Unit Heaters

• Installing Mini split systems, Open Air Cases, Hanging Unit Heaters

● Diagnosing And Repairing Walk-In Coolers, Walk-In Freezers, Reach-In

Coolers, Reach-In Freezers, RTU's, EMS Systems, Ice Machines, Exhaust

Hood's, Mechanic Shop Tube Heaters, Open Air Coolers, Air Handler

Heat Pumps, Electric Heat Air Handlers, Air Handlers Connected To Chiller Systems

● Install Ice Machines

● Replace RTUs

● Diagnosing And Repairing Walk-In coolers, Walk-In Freezers, Reach-In

Coolers, Reach-In Freezers, RTU’s, Prep Tables, Ice Machines, Cooking Equipment

● Removing Walk-In Boxes

● Installing Walk-In coolers, freezers, And Ice Machines

● Replacing evaporators, compressors, solenoid valves, solenoid coils, line sets, Reach-In cooler and freezers doors, Walk-In Freezer door frame heaters, drain heaters, Etc.

• Picking up heavy appliances/ metal objects, copper, wire, aluminum, brass, and stainless steel

● Installing drywall

● Power washing driveways

● Putting up wood/metal fence

● Replacing electric switches/fans/outlets

● Replacing washers/dryers/stoves/refrigerators

Replacing garage doors/motor April

• Aided in fostering strong client relationships through regular updates on project status, addressing concerns, and providing excellent customer service throughout the process.

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

● Replace full suspensions

● Fluid changes

● Check engine diagnostic

● Abs module replacement

● Replace gaskets

● Coolant system replacement

● Vacuum hoses replacement

● Fuel filter replacement/ fuel lines/ fuel pumps

● Distributor replacement

● Full tune up

● Replace clutch assembly

● Replace brake lines

● Replaced pickup truck bed

Replace tires/ patch tires from inside and outside plug