Jonathan Aldabala
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
5
years of professional experience
Work History
Shift Manager
Arbys Restaurant
04.2023 - 08.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
Crew Member
Taco Bell
02.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
McDonald's
01.2019 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Alabama Connections Academy
Athens, AL05.2023
Skills
- Inventory Control
- Job Assignments
- Cash Handling
- Judgment and Decision-Making
- Delegating Work
- Food Safety and Sanitation
- Train Employees
- Shift Work
- Hospitality Management
- Opening and Closing Procedures
- Handling Customer Complaints
- Service-Orientation
Timeline
Shift Manager
Arbys Restaurant
04.2023 - 08.2023
Crew Member
Taco Bell
02.2022 - 12.2022
Crew Member
McDonald's
01.2019 - 01.2022
High School Diploma -
Alabama Connections Academy
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