JONATHAN ALLEN
Athens,AL
Summary
Over 20 years of retail experience and managing operations on a large scale. Managed over 450 Employees at one time and tracked performance and progress. Comfortable at adapting and pivoting due to day to day business needs. Comfortable in high pressure competitive work environments. Excellent communication skills with peers and customers. Demonstrates adaptability in high-pressure environments while enhancing customer satisfaction. Proven ability to analyze market trends and implement strategies that improve operational efficiency.
Overview
21
21
years of professional experience
Work History
Operations Manager
Lowes Home Improvment
Athens, Alabama
03.2025 - Current
- Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
- Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
- Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
Real Estate Agent
Coldwell Banker
08.2022 - Current
- Conduct open houses to help market, for sale, properties.
- Track all leads and investor accounts consistently and accurately in the Salesforce database.
- Help clients decide between financing options to ensure satisfaction.
- Negotiate price and contract on behalf of clients.
Back End Supervisor
Lowes
03.2024 - 03.2025
- Ensure all safety measures in the back room are being followed and maintained daily.
- Successfully maintain a neat, clean and organized receiving perimeter.
- Partner with Delivery Coordinator and follow up with accuracy of delivery orders for box and flatbed deliveries.
- Apply strong leadership talents and problem-solving skills to maintain team of 8 efficiently and organize workflow.
Gap of Employment
NA/ Medical
11.2023 - 08.2024
- Had Medical Issues with Kidneys.
Store Manager
Walmart Inc.
03.2016 - 11.2023
- Analyzed market trends to identify potential sales opportunities.
- Analyzed customer feedback to identify areas for improvement.
- Participated in community outreach initiatives to promote store services.
- Ensured compliance with local, state, and federal laws.
- Monitored store performance and took corrective action when necessary.
- Developed and implemented strategies to increase store traffic.
- Followed up and tracked inventory projections.
Assistant Manager
Walmart Inc.
01.2011 - 03.2016
- Created and maintained store displays.
- Maintained store appearance and cleanliness.
- Managed day-to-day operations of a retail store, leading a team of 300+.
- Maintained compliance with company policies and procedures.
- Developed and implemented customer service standards, as well as training programs for new staff employees.
Department Manager/Zone Manager
Walmart Inc.
07.2005 - 01.2011
- Maintained proper product levels and inventory controls for merchandise; organized the backroom to facilitate effective ordering of the products by using OPL and the manual order form and stock rotation.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and sales set-up.
- Kept a track record of product expiries during and after stock deliveries in coordination with store associates.
- Ensured 100% product shelf viability and department cleanliness.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
License -
Real Estate
Birmingham, AL08-2021
High School Diploma -
Athens High School
Athens, AL05-2005
Skills
- Long-range Strategic Plans
- Talent developing
- Team Building
- Handles tasks with accuracy and efficiency
- Ability to quickly pivot - adapting to change when needed
- Problem solving
- Community engagement
Timeline
Operations Manager
Lowes Home Improvment
03.2025 - Current
Back End Supervisor
Lowes
03.2024 - 03.2025
Gap of Employment
NA/ Medical
11.2023 - 08.2024
Real Estate Agent
Coldwell Banker
08.2022 - Current
Store Manager
Walmart Inc.
03.2016 - 11.2023
Assistant Manager
Walmart Inc.
01.2011 - 03.2016
Department Manager/Zone Manager
Walmart Inc.
07.2005 - 01.2011
License -
Real Estate
High School Diploma -
Athens High School