Jonathan Alonzo
Harlingen,Texas
Summary
Highly motivated graduate clinician with expanding knowledge of service delivery in multiple fields of speech disorders. Committed to building professional relationships with individuals in the field to increase knowledge about speech language pathology.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
02.2019 - 05.2022
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
DD's Discounts
12.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Master of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
Edinburg, TX05.2024
Bachelor of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
Edinburg, TX05.2022
Skills
- Communicating with Patient Families
- Technique Improvement
- Hearing Screenings
- Patient Safety
- Creative Thinking
- Supervisor Collaboration
Additional Information
- Speaker for the Undergraduate Pathways program (Communication Sciences and Disorders)
- Completed 25 hours of guided observation (evaluation and treatment)
- Obtained 52 hours and 45 minutes of speech and language evaluation/treatment (with guided supervision)
Timeline
Customer Service Representative
DD's Discounts
12.2022 - Current
Customer Service Representative
Lowes Home Improvment
02.2019 - 05.2022
Master of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
Bachelor of Science - Communication Sciences And Disorders
The University of Texas Rio Grande Valley
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