Jonathan Altman

Increased sales at 2 separate stores taking them from middle of the pack to the second busiest store in the company while I was GM at each store respectively.

Hired, trained, and managed a team of 30+ employees. Had intial interview process, hiring and onboarding, and training.

Made weekly schedules that ensured the store was staffed properly during peak and off times.

Handled all tills, deposits, petty cash, etc for the store.

Monitored and maintained key performance metrics such as labor, cogs, net sales, etc.

• Oversaw daily operations of food and beverage outlets, ensuring exceptional guest experiences.
• Helped oversee operations of 7 individual outlets within the resort. Dinner restaurant, breakfast buffet, coffee and ice cream shop, water park concessions stand, beach front bar and gazebo, and a full service conference center.
• Oversaw conference center events ensuring that rooms were set up to guest specifications and within a timeframe that worked for the guest and event.

Would travel to several locations across Horry and Georgetown County and perform the duties of the GM during days where they and other management were off or unavailable.

This included truck orders, tills, and deposits for the day as need.

Relief managed at 11 different locations in total during my time in this role.