Jonathan A Peguero
North Babylon
Summary
Social, Hard working, approachable those are a few ways I would describe myself as I am a person that strives to make the environment I enter a more comforting and enjoyable experience. While being able to get down down to nit and gritty of any problem and develop a viable solution.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Verizon Account Manager
Silverline Visionary
07.2024 - Current
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
Mechanic Apprentice
Desilva Motorsports
05.2024 - Current
- Eager learner soaking up knowledge from experienced mechanics
- Hands-on experience with various tasks like tightening bolts, changing oil, and diagnosing engine issues
- Shadowing seasoned mechanics to observe and learn their techniques
- Progressing from simpler tasks to more complex repairs as skills develop
- Developing a keen eye for detail and problem-solving abilities
- Passionate about machinery and driven to master the trade
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
FC Associate
Amazon Warehouse
10.2023 - Current
- Efficient order picking and packing skills
- Attention to Detail for quality control
- Proficiency in using handheld devices or scanning technology
- Ability to proficiently operate PIT's
- Strong organizational skills for inventory management
- Problem-Solving Skills to address issues as they Arise
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Selected packing materials based on size, quantity and fragility of package contents.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Printed labels, packaged boxes, and loaded into outbound containers.
Online Shopper
ShopRite Supermarkets
01.2023 - 02.2023
- Completing orders for customers, getting them ready for pick-up, and or delivery
- Stocking, Billing, and Cashier work were all part of the job, along with calling customers regarding their orders(Missing Items, or Removing Items)
- Inventory management
- Cash Handling
- Phone interactions
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Executive Assistant
Franklin Enterprise
08.2018 - 05.2021
- Company Overview: It's a trucking company that moves waste from a demolition site to a landfill
- Achievements/Tasks: Answering calls, filling out checks, handling customer complaints/inquiries
- Inventory management
- Cash Handling
- Phone interactions
- It's a trucking company that moves waste from a demolition site to a landfill
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Deli Clerk
Mari's Deli
08.2018 - 02.2020
- I was in charge of the shopfront helping and assisting customers
- Inventory management
- Cash Handling
- Phone interactions
- Sales
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High school diploma -
Business Technology Early College High School
Queens, NY06.2023
Skills
- Personal Assistant Experience
- Customer service
- Cash handling
- Typing
- Computer literacy
- Packaging
- Order Fulfillment
- Microsoft Word
- Microsoft Powerpoint
- English
- Math
- Banking
- Windows
- Guest services
- Documentation review
- Retail sales
- Communication skills
- Phone etiquette
- Calendar management
- Campaign execution
- Market forecasting
- Lead prospecting
- Customer training
- Advertising
- Account development
Certification
Driver's License, 08/01/22
Languages
Spanish
Native or Bilingual
Timeline
Verizon Account Manager
Silverline Visionary
07.2024 - Current
Mechanic Apprentice
Desilva Motorsports
05.2024 - Current
FC Associate
Amazon Warehouse
10.2023 - Current
Online Shopper
ShopRite Supermarkets
01.2023 - 02.2023
Executive Assistant
Franklin Enterprise
08.2018 - 05.2021
Deli Clerk
Mari's Deli
08.2018 - 02.2020
High school diploma -
Business Technology Early College High School
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