Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Austin

Covington,GA

Summary

Seasoned Store Manager/Multi-Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Chosen to represent Fortune 500 company for promotional marketing such as live CBS television interviews, radio interviews, and community outreach.

Overview

15
15
years of professional experience

Work History

Store Manager

Lucchese Bootmaker
03.2025 - Current
  • Trained and mentored staff to enhance product knowledge and sales techniques.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Store currently trending 70% over targeted budget.

Store Manager

Buck Mason
10.2023 - 02.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Increased store conversion by 23% and became a top 3 performing store (36 stores) in UPT.

Store Manager

Suitsupply
09.2021 - 08.2023
  • Lead and motivate large staff of 30 associates with total sales volume in excess of 11 million dollars, when store was expected to do slightly over 9 million in sales.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Store Manager

Brooks Brothers
07.2018 - 08.2021
  • Encouraged team-oriented culture with common sales, service, and productivity goals.
  • Reversed poor performing store by revising systems, processes, training programs, and personnel.

Multi-Unit Store Manager

Men's Wearhouse
10.2010 - 06.2018
  • Increased store conversion by 23% and became a top 3 performing region in UPT.
  • Streamlined communication processes between stores, enhancing collaboration on best practices and operational efficiencies.

Education

High School Diploma -

Stephen F Austin
Sugarland, TX

Marketing -

Prairie View A&M University
Prairie View A&M

Skills

  • Problem Anticipation and Resolution
  • Employee Motivation
  • Team Leadership
  • Recruitment and Hiring
  • Inventory Control Processes
  • Customer Experience Improvement

Timeline

Store Manager

Lucchese Bootmaker
03.2025 - Current

Store Manager

Buck Mason
10.2023 - 02.2025

Store Manager

Suitsupply
09.2021 - 08.2023

Store Manager

Brooks Brothers
07.2018 - 08.2021

Multi-Unit Store Manager

Men's Wearhouse
10.2010 - 06.2018

High School Diploma -

Stephen F Austin

Marketing -

Prairie View A&M University

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