JONATHAN BARTELT
Tucson,AZ
Summary
Results-driven, disciplined criminal justice professional with 5 years of experience in correctional capacity with both adults and juveniles. Track record of achievement in providing peace, security, and safety within correction centers and federal facilities. Experienced sales rep with territory management and closing experience. Computer proficient with strong communication skills.
Overview
15
15
years of professional experience
Work History
Customer Service Specialist
Frito-Lay North America Inc.
Tucson, United States
06.2018 - Current
- Supervised team of up to 30 merchandising employees and monitored adherence to company standards
- District Safety Captain -Mentored and managed team of safety specialists to ensure that associates followed safety protocol
- District Training Captain -Trained new associates
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
- Developed merchandising strategy to efficiently move overstock
- Updated pricing and signage to complete product displays and educate customers
- Monitored and replenished display inventory and restructured according to available stock
- Engaged with customers to effectively build rapport and lasting relationships
- Followed merchandising guidelines to present visually appealing displays
- Contributed to team success by exceeding team sales goals
Residential Sales Inspector
Truly Nolen Inc.
Tucson, AZ
05.2017 - 06.2018
- Developed and sustained relationships with potential and existing customers
- Actively supported company sales team - Coordinated sales details, pre-sale material and after-sale completions
- Assist sales team by focusing on managing schedules and following up on sales quotations
- Assist in devising and implementing sales strategies
- Writing up accurate and grammatically correct sales correspondence
- Effectively communicating with customers in a professional and friendly manner
- Follow up on all inquiries and prepare sales proposals
Resident Supervisor
Corrections Corporation of America
Dilley, TX
01.2012 - 01.2017
- Ability to effectively analyze situations quickly and apply sound judgement
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Processed new inmates into facility and processed inmates for release by completing paperwork, fingerprints and searches
- Conducted both regular and emergency head count at specified intervals to account for all residents and staff
- Searched the building and grounds, living quarters and work areas for contraband
- Work a rotating schedule while supervising the day to day activities of residents as stipulated by Immigration and Customs Enforcement
- Built solid relationships with staff and residents to help keep the institution safe and secure
- Oversaw 1200+ juveniles in a correctional residential facility setting
- Supervised youth's daily activities, including school, meals and recreation time
- Supervised and directed juvenile movement during various activities on and off campus
Professional Truck Driver
Central Refrigerated Services
Salt Lake City, UT
10.2010 - 10.2011
- Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
- Performed expert driving to distribute necessary materials to various locations
- Secured all cargo for transport using ropes, blocks, chains, or covers
- Monitored and maintained safe vehicle conditions to implement regular safety inspection of vehicle in compliance with company, highway regulations, and DOT regulations
- Provided precise daily accountability of delivered product, billing paperwork, and computer input totals to drive the highest level of customer satisfaction
- Handled the daily updating of a DOT-required driving log book, and accurately maintained record or all delivered product
Dispatcher
Water Tec of Tucson, Inc
Tucson, AZ
10.2008 - 10.2010
- Oversaw daily office operations for staff of 15 employees
- Entered numerical data into databases in a timely and accurate manner
- Reviewed and updated client correspondence files and scheduling database
- Assisted with receptionist duties, file organization and research and development
- Set up new accounts, established customer credit, and set up payment methods
- Moved freight, stock and other materials to and from storage and production areas and loading docks
Education
Some College (No Degree) - Business Administration And Management
Pima Community College
Tucson, AZ2021
High School Diploma -
Canyon Del Oro High School
Tucson, Az05.2003
Skills
- Relationship building and management
- Staff management
- Merchandising expertise
- Multi-tasking strength
- Problem-solving skills
- Employee training
- Professional and Dependable
- Sales and marketing
Timeline
Customer Service Specialist
Frito-Lay North America Inc.
06.2018 - Current
Residential Sales Inspector
Truly Nolen Inc.
05.2017 - 06.2018
Resident Supervisor
Corrections Corporation of America
01.2012 - 01.2017
Professional Truck Driver
Central Refrigerated Services
10.2010 - 10.2011
Dispatcher
Water Tec of Tucson, Inc
10.2008 - 10.2010
Some College (No Degree) - Business Administration And Management
Pima Community College
High School Diploma -
Canyon Del Oro High School
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