Jonathan Braganza

- Welcomed guests to various University events, including games and concerts.

- Coordinated with teams of various staff members to ensure a smooth, controlled event.

- Assisted in the successful set up, tear down, and execution of events through collaborative teamwork and communication

- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.

- Responded to inquiries from attendees and addressed any issues or complaints.

- Ensured all game balls, nets, and baseline seats were set up and ready to go.

- Helped organize and manage successful LBSU game days and sold out events with attendance of over 3500 people.

- Delivered high volume sales and customer service during multiple large scale, live graduation events, serving hundreds of guests each day.

- Supported on-site logistics and and merchandise set ups in a super fast paced, time sensitive setting.

- Collaborated with fellow team members to balance inventory duties and sales patterns.

- Engaged directly with customers and confidently helped them throughout the entire sales process.

- Helped execute merchandise strategies to align with audience demographics and live event flow

- Worked efficiently and effectively in a mobile, pop up environment with various shifting logistical needs.

- Assisted customers to find specific products, answered questions, and offered product advice.

- Managed $100,000+ of inventory and required stock duties.

- Practiced teamwork with other employees by navigating limited space and balancing customers.

- Contributed to a 15% increase in sales from 2022-2023

- Provided exceptional customer service to hundreds of patrons a day

- Handled cashier duties efficiently using various POS systems such as accepting contact and contactless payments.

- Navigated customer complaints in a professional manner.

- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

- Lead Sports Photographer and media director across 3 different varsity sports.

- Made various marketing graphics such as game days, senior spotlights, and college commitments.

- Shot, edited, and uploaded highlight mixtapes for players of various sports.

- Maintained and managed social media accounts providing updates, scores, and highlights

- Handled press box operations at a minor league stadium

- Constructed end of year recap for three levels of the baseball program

- Transferred photographs to computers for editing, archiving and electronic transmission.

- Traveled with the team to document special events, such as tournaments or games.