JONATHAN Brown
Dallas,TX
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding leader and communication skills. Energetic Student Leader known for high productivity and efficient task completion. Possess specialized skills in leadership, event coordination, and team management. Excel in communication, problem-solving, and adaptability, ensuring success in collaborative environments. Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
5
5
years of professional experience
Work History
Customer Service Executive
Walgreens
De Soto, TX
06.2022 - 08.2025
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Performed follow-up calls to customers regarding their inquiries or orders.
- Prepared and evaluated customer relationship management. reports to identify problems and areas for improvement.
- Provided technical support when necessary to resolve complex problems.
- Answered questions from customers by phone and email, offering company details, and policy information as requested.
Birthday Party Hostess
It's A Party Today
Dallas, TX
06.2020 - 07.2024
- Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
- Managed park booths by conducting games, awarding prizes and collecting tickets.
- Organized activities such as music, games, and crafts.
- Answered customers' questions about hours, seating, current wait time and other information.
Education
Journalism And Mass Communication
North Carolina A&T State University
Greensboro, NC05-2028
High School Diploma -
DeSoto High School
DeSoto, TX05-2024
Skills
- Oral and written communication
- Teamwork and collaboration
- Leadership
- Problem-solving
- Project Planning
- Mentorship
- organizational skills
- Student leadership
- Problem-solver
- Critical thinking
- Public speaking
- Active listening
- Crisis intervention
- excellent note taker
Affiliations
- 50+ hours of community service
Timeline
Customer Service Executive
Walgreens
06.2022 - 08.2025
Birthday Party Hostess
It's A Party Today
06.2020 - 07.2024
Journalism And Mass Communication
North Carolina A&T State University
High School Diploma -
DeSoto High School
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