Jonathan Broyer
San Francisco,CA
Summary
Dynamic sales and operations leader with a proven track record at Connecticut Yankee, excelling in customer service and relationship building. Expert in cost control and innovative strategies, driving significant revenue growth while enhancing client experiences. Adept at optimizing business processes to boost productivity and profitability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sales Representative
Black Hammer
San Francisco, CA
05.2024 - Current
- Created detailed reports on daily, weekly, and monthly sales activity.
- Listened to customer needs to identify and recommend best products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
General Manager
Willkommen
San Francisco, CA
03.2023 - 04.2024
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Oversaw food preparation, production and presentation according to quality standards.
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Bar Manager
25 Lusk
San Francisco, CA
08.2021 - 02.2022
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
General Manager
Connecticut Yankee
San Francisco, CA
02.2016 - 01.2021
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Skills
- Customer service
- Relationship building
- Cost control
- Effective communication
- Operations management
- Creativity and innovation
Timeline
Sales Representative
Black Hammer
05.2024 - Current
General Manager
Willkommen
03.2023 - 04.2024
Bar Manager
25 Lusk
08.2021 - 02.2022
General Manager
Connecticut Yankee
02.2016 - 01.2021
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